Postpaid

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  • Flexi minutes
  • Local minutes
  • 12 Months
  • No Contract
  1. AED 500 per month
    100GB national dataUnlimited national minutesFree Amazon Prime and EntertainerTake unused data into next monthRoaming 2GB
    You have selected:

    • Power Plan 500
    • 100 GB National data
    • Unlimited National minutes
    • 12-month Contract

    Additional Data
    • Free 100GB data on WiFi UAE


    This is important to know:

    To subscribe online, you will need
    • A valid and original Emirates ID
    • GCC issued credit card

    What does Flexi minutes mean?
    Your Flexi Minutes cover the charges for call forwards from the UAE. However, the costs from the roaming network are not included, so be aware that you will have additional charges.

    How can I use “Carry-over data” benefit?
    With the data carry-over service, any unused monthly plan data allowance at the end of the bill cycle can be carried over into the next month. The remaining plan data allowance can only be carried over once (and, if unused, will expire at the end of that bill cycle), and the maximum amount of data that can be carried over is limited to 50% of your plan’s original data allowance.

    What is “Wi-Fi UAE Premium” and how can I connect?
    Wi-Fi UAE is a country-wide initiative to provide WiFi access to the public, in line with UAE Vision 2021. WiFi UAE is available to all users with a WiFi-enabled device, including smartphones, laptops and tablets.
    WiFi UAE is available at more than 350 locations across UAE including major public transportation areas such as Dubai Metro and Dubai Tram, popular public areas and major malls across the UAE. For a full list of WiFi UAE hotspots, visit www.wifiuae.ae/en/locations/.
    To connect, simply choose the WiFi UAE network from your device’s list of available networks, open an internet browser and select ‘Premium WiFi’ from the landing page. Enter your number to begin enjoying your benefits. For more information, visit WiFi UAE

    How can I use the free roaming benefit on my Power Plan?
    Your plan’s roaming data allowance is only valid within the preferred partner networks. You need to have an active international roaming service to start using your plan’s roaming data allowance. Simply SMS ‘Roaming’ to 5102 to check your roaming service status. Click here to learn how to activate your international roaming service and receive more information about roaming.

    How can I get the free 6-month ENTERTAINER?
    Simply subscribe to an eligible plan.
    After activating your SIM, we’ll send you an SMS with a link to activate your ENTERTAINER pack. You’ll need to activate your ENTERTAINER offer within 30 days after receiving the SMS. For more information about the offer, click here.

    What are the details of the free Internet Calling Pack offer for 12 months?
    If your plan is eligible for this offer, for just AED 50/month, you can make unlimited app-to-app calls, enjoy video calls or text anyone across the globe who has downloaded registered apps like BOTIM and others. For more information about our Internet Calling Pack offer, click here.

    Does my plan include international roaming services?
    No. You will need to activate roaming services.
    Standard roaming: For the first 3 months, a refundable deposit of AED 2,000 is required OR sign up for auto-payments.
    UAE nationals: Roaming available by default, no deposit is required. You will need to call 155 to activate.

    Are there any charges if I change my plan?
    Upgrade: No additional charges. The contract type of the new plan will be the same as the old plan.

    What if I run out of data?
    You will need to buy an additional data pack. Visit du.ae/databundles to learn more about our data packs.


    What are the charges after I run out of my monthly benefits?
    Calls to all national mobile and landlines 32 fils/min (Inclusive of 5% VAT)
    International calls to 164 destinations AED 1.26/min (Inclusive of 5% VAT)
    International calls to remaining destinations AED 3.78/min (Inclusive of 5% VAT)
    National SMS 19 fils (Inclusive of 5% VAT)
    International SMS 63 fils (Inclusive of 5% VAT)
    Voice charging is pay per minute on all Power Plans

    What happens if I deactivate Power Plan during the contract period?

    If you want to terminate the line during the contract period, early termination fees will apply:

    Rate plan Early termination fee
    Power Plan 125 AED 125
    Power Plan 200 AED 200
    Power Plan 300 AED 300
    Power Plan 500 AED 500
    Power Plan 1000 AED 1000
    You may end a particular service on 30 days written notice to du.

    Disclaimer: All information on this product is updated as of 1-April-2020, and is subject to change.
    Buzz Exclusive : AED 500 OFF
  2. AED 500 per month
    100GB national data1500 flexi minutesFree Amazon Prime and EntertainerTake unused data into next monthRoaming 2GB
    You have selected:

    • Power Plan 500
    • 100 GB National data
    • 1500 Flexible minutes
    • 12-month Contract

    Additional Data
    • Free 100GB data on WiFi UAE
    • Free Internet Calling Pack


    This is important to know:

    To subscribe online, you will need
    • A valid and original Emirates ID
    • GCC issued credit card

    What does Flexi minutes mean?
    Your Flexi Minutes cover the charges for call forwards from the UAE. However, the costs from the roaming network are not included, so be aware that you will have additional charges.

    How can I use “Carry-over data” benefit?
    With the data carry-over service, any unused monthly plan data allowance at the end of the bill cycle can be carried over into the next month. The remaining plan data allowance can only be carried over once (and, if unused, will expire at the end of that bill cycle), and the maximum amount of data that can be carried over is limited to 50% of your plan’s original data allowance.

    What is “Wi-Fi UAE Premium” and how can I connect?
    Wi-Fi UAE is a country-wide initiative to provide WiFi access to the public, in line with UAE Vision 2021. WiFi UAE is available to all users with a WiFi-enabled device, including smartphones, laptops and tablets.
    WiFi UAE is available at more than 350 locations across UAE including major public transportation areas such as Dubai Metro and Dubai Tram, popular public areas and major malls across the UAE. For a full list of WiFi UAE hotspots, visit www.wifiuae.ae/en/locations/.
    To connect, simply choose the WiFi UAE network from your device’s list of available networks, open an internet browser and select ‘Premium WiFi’ from the landing page. Enter your number to begin enjoying your benefits. For more information, visit WiFi UAE

    How can I use the free roaming benefit on my Power Plan?
    Your plan’s roaming data allowance is only valid within the preferred partner networks. You need to have an active international roaming service to start using your plan’s roaming data allowance. Simply SMS ‘Roaming’ to 5102 to check your roaming service status. Click here to learn how to activate your international roaming service and receive more information about roaming.

    How can I get the free 6-month ENTERTAINER?
    Simply subscribe to an eligible plan.
    After activating your SIM, we’ll send you an SMS with a link to activate your ENTERTAINER pack. You’ll need to activate your ENTERTAINER offer within 30 days after receiving the SMS. For more information about the offer, click here.

    What are the details of the free Internet Calling Pack offer for 12 months?
    If your plan is eligible for this offer, for just AED 50/month, you can make unlimited app-to-app calls, enjoy video calls or text anyone across the globe who has downloaded registered apps like BOTIM and others. For more information about our Internet Calling Pack offer, click here.

    Does my plan include international roaming services?
    No. You will need to activate roaming services.
    Standard roaming: For the first 3 months, a refundable deposit of AED 2,000 is required OR sign up for auto-payments.
    UAE nationals: Roaming available by default, no deposit is required. You will need to call 155 to activate.

    Are there any charges if I change my plan?
    Upgrade: No additional charges. The contract type of the new plan will be the same as the old plan.

    What if I run out of data?
    You will need to buy an additional data pack. Visit du.ae/databundles to learn more about our data packs.


    What are the charges after I run out of my monthly benefits?
    Calls to all national mobile and landlines 32 fils/min (Inclusive of 5% VAT)
    International calls to 164 destinations AED 1.26/min (Inclusive of 5% VAT)
    International calls to remaining destinations AED 3.78/min (Inclusive of 5% VAT)
    National SMS 19 fils (Inclusive of 5% VAT)
    International SMS 63 fils (Inclusive of 5% VAT)
    Voice charging is pay per minute on all Power Plans

    What happens if I deactivate Power Plan during the contract period?

    If you want to terminate the line during the contract period, early termination fees will apply:

    Rate plan Early termination fee
    Power Plan 125 AED 125
    Power Plan 200 AED 200
    Power Plan 300 AED 300
    Power Plan 500 AED 500
    Power Plan 1000 AED 1000
    You may end a particular service on 30 days written notice to du.

    Disclaimer: All information on this product is updated as of 1-April-2020, and is subject to change.
    Buzz Exclusive : AED 500 OFF
  3. AED 200 per month
    26GB national data400 flexi minutesFree Entertainer packTake unused data into next month
    You have selected:

    • Power Plan 200
    • 26 GB National data
    • 400 Flexible minutes
    • 12-month Contract

    Additional Data
    • Free 15GB data on WiFi UAE


    This is important to know:

    To subscribe online, you will need
    • A valid and original Emirates ID
    • GCC issued credit card

    What does Flexi minutes mean?
    Your Flexi Minutes cover the charges for call forwards from the UAE. However, the costs from the roaming network are not included, so be aware that you will have additional charges.

    How can I use “Carry-over data” benefit?
    With the data carry-over service, any unused monthly plan data allowance at the end of the bill cycle can be carried over into the next month. The remaining plan data allowance can only be carried over once (and, if unused, will expire at the end of that bill cycle), and the maximum amount of data that can be carried over is limited to 50% of your plan’s original data allowance.

    What is “Wi-Fi UAE Premium” and how can I connect?
    Wi-Fi UAE is a country-wide initiative to provide WiFi access to the public, in line with UAE Vision 2021. WiFi UAE is available to all users with a WiFi-enabled device, including smartphones, laptops and tablets.
    WiFi UAE is available at more than 350 locations across UAE including major public transportation areas such as Dubai Metro and Dubai Tram, popular public areas and major malls across the UAE. For a full list of WiFi UAE hotspots, visit www.wifiuae.ae/en/locations/.
    To connect, simply choose the WiFi UAE network from your device’s list of available networks, open an internet browser and select ‘Premium WiFi’ from the landing page. Enter your number to begin enjoying your benefits. For more information, visit WiFi UAE

    How can I use the free roaming benefit on my Power Plan?
    Your plan’s roaming data allowance is only valid within the preferred partner networks. You need to have an active international roaming service to start using your plan’s roaming data allowance. Simply SMS ‘Roaming’ to 5102 to check your roaming service status. Click here to learn how to activate your international roaming service and receive more information about roaming.

    How can I get the free 6-month ENTERTAINER?
    Simply subscribe to an eligible plan.
    After activating your SIM, we’ll send you an SMS with a link to activate your ENTERTAINER pack. You’ll need to activate your ENTERTAINER offer within 30 days after receiving the SMS. For more information about the offer, click here.

    What are the details of the free Internet Calling Pack offer for 12 months?
    If your plan is eligible for this offer, for just AED 50/month, you can make unlimited app-to-app calls, enjoy video calls or text anyone across the globe who has downloaded registered apps like BOTIM and others. For more information about our Internet Calling Pack offer, click here.

    Does my plan include international roaming services?
    No. You will need to activate roaming services.
    Standard roaming: For the first 3 months, a refundable deposit of AED 2,000 is required OR sign up for auto-payments.
    UAE nationals: Roaming available by default, no deposit is required. You will need to call 155 to activate.

    Are there any charges if I change my plan?
    Upgrade: No additional charges. The contract type of the new plan will be the same as the old plan.

    What if I run out of data?
    You will need to buy an additional data pack. Visit du.ae/databundles to learn more about our data packs.


    What are the charges after I run out of my monthly benefits?
    Calls to all national mobile and landlines 32 fils/min (Inclusive of 5% VAT)
    International calls to 164 destinations AED 1.26/min (Inclusive of 5% VAT)
    International calls to remaining destinations AED 3.78/min (Inclusive of 5% VAT)
    National SMS 19 fils (Inclusive of 5% VAT)
    International SMS 63 fils (Inclusive of 5% VAT)
    Voice charging is pay per minute on all Power Plans

    What happens if I deactivate Power Plan during the contract period?

    If you want to terminate the line during the contract period, early termination fees will apply:

    Rate plan Early termination fee
    Power Plan 125 AED 125
    Power Plan 200 AED 200
    Power Plan 300 AED 300
    Power Plan 500 AED 500
    Power Plan 1000 AED 1000
    You may end a particular service on 30 days written notice to du.

    Disclaimer: All information on this product is updated as of 1-April-2020, and is subject to change.
    Buzz Exclusive : AED 500 OFF
  4. AED 200 per month
    26GB national data800 national minutesFree Entertainer packTake unused data into next month
    You have selected:

    • Power Plan 200
    • 26 GB National data
    • 800 National minutes
    • 12-month Contract

    Additional Data
    • Free 15GB data on WiFi UAE


    This is important to know:

    To subscribe online, you will need
    • A valid and original Emirates ID
    • GCC issued credit card

    What does Flexi minutes mean?
    Your Flexi Minutes cover the charges for call forwards from the UAE. However, the costs from the roaming network are not included, so be aware that you will have additional charges.

    How can I use “Carry-over data” benefit?
    With the data carry-over service, any unused monthly plan data allowance at the end of the bill cycle can be carried over into the next month. The remaining plan data allowance can only be carried over once (and, if unused, will expire at the end of that bill cycle), and the maximum amount of data that can be carried over is limited to 50% of your plan’s original data allowance.

    What is “Wi-Fi UAE Premium” and how can I connect?
    Wi-Fi UAE is a country-wide initiative to provide WiFi access to the public, in line with UAE Vision 2021. WiFi UAE is available to all users with a WiFi-enabled device, including smartphones, laptops and tablets.
    WiFi UAE is available at more than 350 locations across UAE including major public transportation areas such as Dubai Metro and Dubai Tram, popular public areas and major malls across the UAE. For a full list of WiFi UAE hotspots, visit www.wifiuae.ae/en/locations/.
    To connect, simply choose the WiFi UAE network from your device’s list of available networks, open an internet browser and select ‘Premium WiFi’ from the landing page. Enter your number to begin enjoying your benefits. For more information, visit WiFi UAE

    How can I use the free roaming benefit on my Power Plan?
    Your plan’s roaming data allowance is only valid within the preferred partner networks. You need to have an active international roaming service to start using your plan’s roaming data allowance. Simply SMS ‘Roaming’ to 5102 to check your roaming service status. Click here to learn how to activate your international roaming service and receive more information about roaming.

    How can I get the free 6-month ENTERTAINER?
    Simply subscribe to an eligible plan.
    After activating your SIM, we’ll send you an SMS with a link to activate your ENTERTAINER pack. You’ll need to activate your ENTERTAINER offer within 30 days after receiving the SMS. For more information about the offer, click here.

    What are the details of the free Internet Calling Pack offer for 12 months?
    If your plan is eligible for this offer, for just AED 50/month, you can make unlimited app-to-app calls, enjoy video calls or text anyone across the globe who has downloaded registered apps like BOTIM and others. For more information about our Internet Calling Pack offer, click here.

    Does my plan include international roaming services?
    No. You will need to activate roaming services.
    Standard roaming: For the first 3 months, a refundable deposit of AED 2,000 is required OR sign up for auto-payments.
    UAE nationals: Roaming available by default, no deposit is required. You will need to call 155 to activate.

    Are there any charges if I change my plan?
    Upgrade: No additional charges. The contract type of the new plan will be the same as the old plan.

    What if I run out of data?
    You will need to buy an additional data pack. Visit du.ae/databundles to learn more about our data packs.


    What are the charges after I run out of my monthly benefits?
    Calls to all national mobile and landlines 32 fils/min (Inclusive of 5% VAT)
    International calls to 164 destinations AED 1.26/min (Inclusive of 5% VAT)
    International calls to remaining destinations AED 3.78/min (Inclusive of 5% VAT)
    National SMS 19 fils (Inclusive of 5% VAT)
    International SMS 63 fils (Inclusive of 5% VAT)
    Voice charging is pay per minute on all Power Plans

    What happens if I deactivate Power Plan during the contract period?

    If you want to terminate the line during the contract period, early termination fees will apply:

    Rate plan Early termination fee
    Power Plan 125 AED 125
    Power Plan 200 AED 200
    Power Plan 300 AED 300
    Power Plan 500 AED 500
    Power Plan 1000 AED 1000
    You may end a particular service on 30 days written notice to du.

    Disclaimer: All information on this product is updated as of 1-April-2020, and is subject to change.
    Buzz Exclusive : AED 500 OFF
  5. AED 150 per month
    4GB national data100 flexi minutesUnlimited Buy 1 Get 1 vouchers
    You have selected:

    • NEW FREEDOM Plan 150
    • 4 GB National data
    • 100 Flexi minutes
    • 100 UAE Wi-Fi hours
    • No Contract
    • Smiles Buy 1 Get 1 Unlimited discount vouchers


    This is important to know:

    To subscribe online, you will need
    • Original Emirates ID
    • Any of the following documents:
    • Stamped salary certificate (minimum salary: AED 2,500)
    • Vehicle licence
    • Three months bank/online bank statement
    • Last month’s utility bill with physical address
    • Tenancy/ownership contract
    • Ministry of Labour contract (minimum salary: AED 2,500)

    What does Flexi minutes mean?
    Flexi minutes cover local and majority of international destinations. For the full list of included countries, click here.

    What are Freedom Plans?
    Freedom plans are the all-new postpaid mobile plans designed to give you the freedom of choice and simplicity with more data and minutes with or without a contract in addition to free UAE Wi-Fi hours access.
    Don’t want a contract? No worries, you can still get Freedom plans’ incredible data and minutes allowances without a contract. And for a limited time period only, etisalat presents the Etisalat Data Festival where you can enjoy even greater data allowances at no extra cost.

    How to benefit from the 100 free UAE Wi-Fi hours?
    With Freedom plans, you will receive 100 free UAE Wi-Fi hours monthly to enjoy free internet access at more than 350 locations including shopping malls across the the UAE when you connect to “UAE Wi-Fi by etisalat”. For first-time users, simply follow the sign-up instructions after connecting.
    Select “UAE Wi-Fi by etisalat” to be directed automatically to the Wi-Fi landing page on your internet browser On some devices, you may need to open your internet browser and type a website address – for example etisalat.ae – to be directed to the Wi-Fi landing page

    How do I get the free “Buy 1 Get 1” entertainment deals?
    When you subscribe to a Freedom plan and download the Smiles by Etisalat app, you will start benefiting from amazing daily deals on hundreds of your favorite brands.
    You will also enjoy a 50% discount on movie tickets, as well as "Buy 1 Get 1" free deals on entertainment, shopping, dining, travel and wellness.
    Download the Smiles by Etisalat app now to start earning your Smiles points.

    What is Data carry-over?
    Data carry-over is a great feature on New Freedom Plans that carries over your unused data to the next month only. Please note that only a maximum of 50% of the original plan’s data can be carried over with this feature. For e.g., if you are on AED 350 plan, you can carry over up to 10GB data to the next month.

    How do I select my preferred country for making unlimited calls?
    Majority of international countries can be chosen as the preferred country for making unlimited calls. For the full list of the eligible countries, click here.
    If you are getting your plan from any of our stores, our customer service representative will help you in setting up your preferred country. If you would like to configure or update your preferred country by yourself, then you can do it free of charge by:
    - Using My Etisalat UAE mobile app
    - Visiting etisalat.ae
    - Sending an SMS with the command “SET Country code in 00 format” to 1012. For e.g., if you want to set India as your preferred country, send “SET 0091” to 1012. For the full list of countries and codes, click here.
    Please note that you can change the preferred country only once in a month.

    When I call my preferred country using unlimited international calls, will Flexi minutes be deducted from my plan?
    No, calls to your preferred country will not consume minutes from your Flexi minutes allowance. You will be able to use your Flexi minutes for local use and for making calls to other countries.

    How do I subscribe to the add-ons?
    Simply use any of the following methods to subscribe or unsubscribe to a range of add-ons (Data Booster, Roaming add-ons, Internet Calling Plan, and other services.
    Via My Etisalat UAE app
    By dialling *101#
    By visiting any etisalat Business Centres or outlet
    By calling 101

    What if I run out of data?
    You will need to buy an additional data pack. Visit Etisalat Daily Data Packs to learn more about our data packs.


    What are the charges after I run out of my monthly benefits?
    Calls to all national mobile and landlines AED 0.32/min (Inclusive of 5% VAT)
    International calls to 164 destinations International As per the standard rates on per-second basis
    National SMS AED 0.19/SMS (Inclusive of 5% VAT)
    International SMS AED 0.63/SMS (Inclusive of 5% VAT)
    National MMSs AED 0.47/50KB (Inclusive of 5% VAT)
    International MMSs AED 1.89/50KB (Inclusive of 5% VAT)
    National Video calls AED 0.63/min (Inclusive of 5% VAT)
    International Video calls As per overseas operator rates

    Disclaimer: All information on this product is updated as of 11-May-2020, and is subject to change.
  6. AED 225 per month
    26GB national data400 flexi minutesUnlimited Buy 1 Get 1 vouchersCarry-over unused data for one month
    You have selected:

    • NEW FREEDOM Plan 225
    • 26 GB National data
    • 400 Flexi minutes
    • 100 UAE Wi-Fi hours
    • No Contract
    • Carry-over unused data for one month
    • Smiles Buy 1 Get 1 Unlimited discount vouchers
    • Free delivery within 24hrs


    This is important to know:

    To subscribe online, you will need
    • Original Emirates ID
    • Any of the following documents:
    • Stamped salary certificate (minimum salary: AED 2,500)
    • Vehicle licence
    • Three months bank/online bank statement
    • Last month’s utility bill with physical address
    • Tenancy/ownership contract
    • Ministry of Labour contract (minimum salary: AED 2,500)

    What does Flexi minutes mean?
    Flexi minutes cover local and majority of international destinations. For the full list of included countries, click here.

    What are Freedom Plans?
    Freedom plans are the all-new postpaid mobile plans designed to give you the freedom of choice and simplicity with more data and minutes with or without a contract in addition to free UAE Wi-Fi hours access.
    Don’t want a contract? No worries, you can still get Freedom plans’ incredible data and minutes allowances without a contract. And for a limited time period only, etisalat presents the Etisalat Data Festival where you can enjoy even greater data allowances at no extra cost.

    How to benefit from the 100 free UAE Wi-Fi hours?
    With Freedom plans, you will receive 100 free UAE Wi-Fi hours monthly to enjoy free internet access at more than 350 locations including shopping malls across the the UAE when you connect to “UAE Wi-Fi by etisalat”. For first-time users, simply follow the sign-up instructions after connecting.
    Select “UAE Wi-Fi by etisalat” to be directed automatically to the Wi-Fi landing page on your internet browser On some devices, you may need to open your internet browser and type a website address – for example etisalat.ae – to be directed to the Wi-Fi landing page

    What is Data carry-over?
    Data carry-over is a great feature on New Freedom Plans that carries over your unused data to the next month only. Please note that only a maximum of 50% of the original plan’s data can be carried over with this feature. For e.g., if you are on AED 350 plan, you can carry over up to 10GB data to the next month.

    How do I select my preferred country for making unlimited calls?
    Majority of international countries can be chosen as the preferred country for making unlimited calls. For the full list of the eligible countries, click here.
    If you are getting your plan from any of our stores, our customer service representative will help you in setting up your preferred country. If you would like to configure or update your preferred country by yourself, then you can do it free of charge by:
    - Using My Etisalat UAE mobile app
    - Visiting etisalat.ae
    - Sending an SMS with the command “SET Country code in 00 format” to 1012. For e.g., if you want to set India as your preferred country, send “SET 0091” to 1012. For the full list of countries and codes, click here.
    Please note that you can change the preferred country only once in a month.

    When I call my preferred country using unlimited international calls, will Flexi minutes be deducted from my plan?
    No, calls to your preferred country will not consume minutes from your Flexi minutes allowance. You will be able to use your Flexi minutes for local use and for making calls to other countries.

    How do I get the free “Buy 1 Get 1” entertainment deals?
    When you subscribe to a Freedom plan and download the Smiles by Etisalat app, you will start benefiting from amazing daily deals on hundreds of your favorite brands.
    You will also enjoy a 50% discount on movie tickets, as well as "Buy 1 Get 1" free deals on entertainment, shopping, dining, travel and wellness.
    Download the Smiles by Etisalat app now to start earning your Smiles points.

    How do I subscribe to the add-ons?
    Simply use any of the following methods to subscribe or unsubscribe to a range of add-ons (Data Booster, Roaming add-ons, Internet Calling Plan, and other services.
    Via My Etisalat UAE app
    By dialling *101#
    By visiting any etisalat Business Centres or outlet
    By calling 101

    What if I run out of data?
    You will need to buy an additional data pack. Visit Etisalat Daily Data Packs to learn more about our data packs.


    What are the charges after I run out of my monthly benefits?
    Calls to all national mobile and landlines AED 0.32/min (Inclusive of 5% VAT)
    International calls to 164 destinations International As per the standard rates on per-second basis
    National SMS AED 0.19/SMS (Inclusive of 5% VAT)
    International SMS AED 0.63/SMS (Inclusive of 5% VAT)
    National MMSs AED 0.47/50KB (Inclusive of 5% VAT)
    International MMSs AED 1.89/50KB (Inclusive of 5% VAT)
    National Video calls AED 0.63/min (Inclusive of 5% VAT)
    International Video calls As per overseas operator rates

    Disclaimer: All information on this product is updated as of 11-May-2020, and is subject to change.
  7. AED 375 per month
    54GB national data700 flexi minutesUnlimited Buy 1 Get 1 vouchersCarry-over unused data for one month
    You have selected:

    • NEW FREEDOM Unlimited 1 Country Plan 375
    • 54 GB National data
    • 700 Flexi minutes
    • Unlimited Calls to Preferred Country
    • 100 UAE Wi-Fi hours
    • No Contract
    • Carry-over unused data for one month
    • Smiles Buy 1 Get 1 Unlimited discount vouchers
    • Free delivery within 24hrs


    This is important to know:

    To subscribe online, you will need
    • Original Emirates ID
    • Any of the following documents:
    • Stamped salary certificate (minimum salary: AED 2,500)
    • Vehicle licence
    • Three months bank/online bank statement
    • Last month’s utility bill with physical address
    • Tenancy/ownership contract
    • Ministry of Labour contract (minimum salary: AED 2,500)

    What does Flexi minutes mean?
    Flexi minutes cover local and majority of international destinations. For the full list of included countries, click here.

    What are Freedom Plans?
    Freedom plans are the all-new postpaid mobile plans designed to give you the freedom of choice and simplicity with more data and minutes with or without a contract in addition to free UAE Wi-Fi hours access.
    Don’t want a contract? No worries, you can still get Freedom plans’ incredible data and minutes allowances without a contract. And for a limited time period only, etisalat presents the Etisalat Data Festival where you can enjoy even greater data allowances at no extra cost.

    How to benefit from the 100 free UAE Wi-Fi hours?
    With Freedom plans, you will receive 100 free UAE Wi-Fi hours monthly to enjoy free internet access at more than 350 locations including shopping malls across the the UAE when you connect to “UAE Wi-Fi by etisalat”. For first-time users, simply follow the sign-up instructions after connecting.
    Select “UAE Wi-Fi by etisalat” to be directed automatically to the Wi-Fi landing page on your internet browser On some devices, you may need to open your internet browser and type a website address – for example etisalat.ae – to be directed to the Wi-Fi landing page

    How do I get the free “Buy 1 Get 1” entertainment deals?
    When you subscribe to a Freedom plan and download the Smiles by Etisalat app, you will start benefiting from amazing daily deals on hundreds of your favorite brands.
    You will also enjoy a 50% discount on movie tickets, as well as "Buy 1 Get 1" free deals on entertainment, shopping, dining, travel and wellness.
    Download the Smiles by Etisalat app now to start earning your Smiles points.

    How do I subscribe to the add-ons?
    Simply use any of the following methods to subscribe or unsubscribe to a range of add-ons (Data Booster, Roaming add-ons, Internet Calling Plan, and other services.
    Via My Etisalat UAE app
    By dialling *101#
    By visiting any etisalat Business Centres or outlet
    By calling 101

    What if I run out of data?
    You will need to buy an additional data pack. Visit Etisalat Daily Data Packs to learn more about our data packs.


    What are the charges after I run out of my monthly benefits?
    Calls to all national mobile and landlines AED 0.32/min (Inclusive of 5% VAT)
    International calls to 164 destinations International As per the standard rates on per-second basis
    National SMS AED 0.19/SMS (Inclusive of 5% VAT)
    International SMS AED 0.63/SMS (Inclusive of 5% VAT)
    National MMSs AED 0.47/50KB (Inclusive of 5% VAT)
    International MMSs AED 1.89/50KB (Inclusive of 5% VAT)
    National Video calls AED 0.63/min (Inclusive of 5% VAT)
    International Video calls As per overseas operator rates

    Disclaimer: All information on this product is updated as of 11-May-2020, and is subject to change.
  8. AED 700 per month
    100GB national dataUnlimited flexi minutesUnlimited Buy 1 Get 1 vouchersCarry-over unused data for one monthRoaming 2GB
    You have selected:

    • NEW FREEDOM Unlimited Calls Plan 700
    • 100 GB National data
    • Unlimited Flexi minutes
    • 100 UAE Wi-Fi hours
    • No Contract
    • 2GB Roaming Data (Opt-in via SMS)
    • Carry-over unused data for one month
    • Smiles Buy 1 Get 1 Unlimited discount vouchers
    • Free delivery within 24hrs


    This is important to know:

    To subscribe online, you will need
    • Original Emirates ID
    • Any of the following documents:
    • Stamped salary certificate (minimum salary: AED 2,500)
    • Vehicle licence
    • Three months bank/online bank statement
    • Last month’s utility bill with physical address
    • Tenancy/ownership contract
    • Ministry of Labour contract (minimum salary: AED 2,500)

    What does Flexi minutes mean?
    Flexi minutes cover local and majority of international destinations. For the full list of included countries, click here.

    What are Freedom Plans?
    Freedom plans are the all-new postpaid mobile plans designed to give you the freedom of choice and simplicity with more data and minutes with or without a contract in addition to free UAE Wi-Fi hours access.
    Don’t want a contract? No worries, you can still get Freedom plans’ incredible data and minutes allowances without a contract. And for a limited time period only, etisalat presents the Etisalat Data Festival where you can enjoy even greater data allowances at no extra cost.

    How to benefit from the 100 free UAE Wi-Fi hours?
    With Freedom plans, you will receive 100 free UAE Wi-Fi hours monthly to enjoy free internet access at more than 350 locations including shopping malls across the the UAE when you connect to “UAE Wi-Fi by etisalat”. For first-time users, simply follow the sign-up instructions after connecting.
    Select “UAE Wi-Fi by etisalat” to be directed automatically to the Wi-Fi landing page on your internet browser On some devices, you may need to open your internet browser and type a website address – for example etisalat.ae – to be directed to the Wi-Fi landing page

    What is Data carry-over?
    Data carry-over is a great feature on New Freedom Plans that carries over your unused data to the next month only. Please note that only a maximum of 50% of the original plan’s data can be carried over with this feature. For e.g., if you are on AED 350 plan, you can carry over up to 10GB data to the next month.

    How do I select my preferred country for making unlimited calls?
    Majority of international countries can be chosen as the preferred country for making unlimited calls. For the full list of the eligible countries, click here.
    If you are getting your plan from any of our stores, our customer service representative will help you in setting up your preferred country. If you would like to configure or update your preferred country by yourself, then you can do it free of charge by:
    - Using My Etisalat UAE mobile app
    - Visiting etisalat.ae
    - Sending an SMS with the command “SET Country code in 00 format” to 1012. For e.g., if you want to set India as your preferred country, send “SET 0091” to 1012. For the full list of countries and codes, click here.
    Please note that you can change the preferred country only once in a month.

    When I call my preferred country using unlimited international calls, will Flexi minutes be deducted from my plan?
    No, calls to your preferred country will not consume minutes from your Flexi minutes allowance. You will be able to use your Flexi minutes for local use and for making calls to other countries.

    How do I get the free “Buy 1 Get 1” entertainment deals?
    When you subscribe to a Freedom plan and download the Smiles by Etisalat app, you will start benefiting from amazing daily deals on hundreds of your favorite brands.
    You will also enjoy a 50% discount on movie tickets, as well as "Buy 1 Get 1" free deals on entertainment, shopping, dining, travel and wellness.
    Download the Smiles by Etisalat app now to start earning your Smiles points.

    How do I subscribe to the add-ons?
    Simply use any of the following methods to subscribe or unsubscribe to a range of add-ons (Data Booster, Roaming add-ons, Internet Calling Plan, and other services.
    Via My Etisalat UAE app
    By dialling *101#
    By visiting any etisalat Business Centres or outlet
    By calling 101

    What if I run out of data?
    You will need to buy an additional data pack. Visit Etisalat Daily Data Packs to learn more about our data packs.


    What are the charges after I run out of my monthly benefits?
    Calls to all national mobile and landlines AED 0.32/min (Inclusive of 5% VAT)
    International calls to 164 destinations International As per the standard rates on per-second basis
    National SMS AED 0.19/SMS (Inclusive of 5% VAT)
    International SMS AED 0.63/SMS (Inclusive of 5% VAT)
    National MMSs AED 0.47/50KB (Inclusive of 5% VAT)
    International MMSs AED 1.89/50KB (Inclusive of 5% VAT)
    National Video calls AED 0.63/min (Inclusive of 5% VAT)
    International Video calls As per overseas operator rates

    Disclaimer: All information on this product is updated as of 11-May-2020, and is subject to change.
  9. AED 150 per month
    4GB national data200 national minutesUnlimited Buy 1 Get 1 vouchers
    You have selected:

    • NEW FREEDOM Plan 150
    • 4 GB National data
    • 200 National minutes
    • 100 UAE Wi-Fi hours
    • No Contract
    • Smiles Buy 1 Get 1 Unlimited discount vouchers


    This is important to know:

    To subscribe online, you will need
    • Original Emirates ID
    • Any of the following documents:
    • Stamped salary certificate (minimum salary: AED 2,500)
    • Vehicle licence
    • Three months bank/online bank statement
    • Last month’s utility bill with physical address
    • Tenancy/ownership contract
    • Ministry of Labour contract (minimum salary: AED 2,500)

    What does Flexi minutes mean?
    Flexi minutes cover local and majority of international destinations. For the full list of included countries, click here.

    What are Freedom Plans?
    Freedom plans are the all-new postpaid mobile plans designed to give you the freedom of choice and simplicity with more data and minutes with or without a contract in addition to free UAE Wi-Fi hours access.
    Don’t want a contract? No worries, you can still get Freedom plans’ incredible data and minutes allowances without a contract. And for a limited time period only, etisalat presents the Etisalat Data Festival where you can enjoy even greater data allowances at no extra cost.

    How to benefit from the 100 free UAE Wi-Fi hours?
    With Freedom plans, you will receive 100 free UAE Wi-Fi hours monthly to enjoy free internet access at more than 350 locations including shopping malls across the the UAE when you connect to “UAE Wi-Fi by etisalat”. For first-time users, simply follow the sign-up instructions after connecting.
    Select “UAE Wi-Fi by etisalat” to be directed automatically to the Wi-Fi landing page on your internet browser On some devices, you may need to open your internet browser and type a website address – for example etisalat.ae – to be directed to the Wi-Fi landing page

    How do I get the free “Buy 1 Get 1” entertainment deals?
    When you subscribe to a Freedom plan and download the Smiles by Etisalat app, you will start benefiting from amazing daily deals on hundreds of your favorite brands.
    You will also enjoy a 50% discount on movie tickets, as well as "Buy 1 Get 1" free deals on entertainment, shopping, dining, travel and wellness.
    Download the Smiles by Etisalat app now to start earning your Smiles points.

    What is Data carry-over?
    Data carry-over is a great feature on New Freedom Plans that carries over your unused data to the next month only. Please note that only a maximum of 50% of the original plan’s data can be carried over with this feature. For e.g., if you are on AED 350 plan, you can carry over up to 10GB data to the next month.

    How do I select my preferred country for making unlimited calls?
    Majority of international countries can be chosen as the preferred country for making unlimited calls. For the full list of the eligible countries, click here.
    If you are getting your plan from any of our stores, our customer service representative will help you in setting up your preferred country. If you would like to configure or update your preferred country by yourself, then you can do it free of charge by:
    - Using My Etisalat UAE mobile app
    - Visiting etisalat.ae
    - Sending an SMS with the command “SET Country code in 00 format” to 1012. For e.g., if you want to set India as your preferred country, send “SET 0091” to 1012. For the full list of countries and codes, click here.
    Please note that you can change the preferred country only once in a month.

    When I call my preferred country using unlimited international calls, will Flexi minutes be deducted from my plan?
    No, calls to your preferred country will not consume minutes from your Flexi minutes allowance. You will be able to use your Flexi minutes for local use and for making calls to other countries.

    How do I subscribe to the add-ons?
    Simply use any of the following methods to subscribe or unsubscribe to a range of add-ons (Data Booster, Roaming add-ons, Internet Calling Plan, and other services.
    Via My Etisalat UAE app
    By dialling *101#
    By visiting any etisalat Business Centres or outlet
    By calling 101

    What if I run out of data?
    You will need to buy an additional data pack. Visit Etisalat Daily Data Packs to learn more about our data packs.


    What are the charges after I run out of my monthly benefits?
    Calls to all national mobile and landlines AED 0.32/min (Inclusive of 5% VAT)
    International calls to 164 destinations International As per the standard rates on per-second basis
    National SMS AED 0.19/SMS (Inclusive of 5% VAT)
    International SMS AED 0.63/SMS (Inclusive of 5% VAT)
    National MMSs AED 0.47/50KB (Inclusive of 5% VAT)
    International MMSs AED 1.89/50KB (Inclusive of 5% VAT)
    National Video calls AED 0.63/min (Inclusive of 5% VAT)
    International Video calls As per overseas operator rates

    Disclaimer: All information on this product is updated as of 11-May-2020, and is subject to change.
  10. AED 225 per month
    26GB national data800 national minutesUnlimited Buy 1 Get 1 vouchersCarry-over unused data for 1 month
    You have selected:

    • NEW FREEDOM Plan 225
    • 26 GB National data
    • 800 National minutes
    • 100 UAE Wi-Fi hours
    • No Contract
    • Carry-over unused data for 1 month
    • Smiles Buy 1 Get 1 Unlimited discount vouchers
    • Free delivery within 24hrs


    This is important to know:

    To subscribe online, you will need
    • Original Emirates ID
    • Any of the following documents:
    • - Stamped salary certificate (minimum salary: AED 2,500)
    • - Vehicle licence
    • - Three months bank/online bank statement
    • - Last month’s utility bill with physical address
    • - Tenancy/ownership contract
    • - Ministry of Labour contract (minimum salary: AED 2,500)

    What does Flexi minutes mean?
    Flexi minutes cover local and majority of international destinations. For the full list of included countries, click here.

    What are Freedom Plans?
    Freedom plans are the all-new postpaid mobile plans designed to give you the freedom of choice and simplicity with more data and minutes with or without a contract in addition to free UAE Wi-Fi hours access.
    Don’t want a contract? No worries, you can still get Freedom plans’ incredible data and minutes allowances without a contract. And for a limited time period only, etisalat presents the Etisalat Data Festival where you can enjoy even greater data allowances at no extra cost.

    What is Data carry-over?
    Data carry-over is a great feature on New Freedom Plans that carries over your unused data to the next month only. Please note that only a maximum of 50% of the original plan’s data can be carried over with this feature. For e.g., if you are on AED 350 plan, you can carry over up to 10GB data to the next month.

    How do I select my preferred country for making unlimited calls?
    Majority of international countries can be chosen as the preferred country for making unlimited calls. For the full list of the eligible countries, click here.
    If you are getting your plan from any of our stores, our customer service representative will help you in setting up your preferred country. If you would like to configure or update your preferred country by yourself, then you can do it free of charge by:
    - Using My Etisalat UAE mobile app
    - Visiting etisalat.ae
    - Sending an SMS with the command “SET Country code in 00 format” to 1012. For e.g., if you want to set India as your preferred country, send “SET 0091” to 1012. For the full list of countries and codes, click here.
    Please note that you can change the preferred country only once in a month.

    When I call my preferred country using unlimited international calls, will Flexi minutes be deducted from my plan?
    No, calls to your preferred country will not consume minutes from your Flexi minutes allowance. You will be able to use your Flexi minutes for local use and for making calls to other countries.

    How to benefit from the 100 free UAE Wi-Fi hours?
    With Freedom plans, you will receive 100 free UAE Wi-Fi hours monthly to enjoy free internet access at more than 350 locations including shopping malls across the the UAE when you connect to “UAE Wi-Fi by etisalat”. For first-time users, simply follow the sign-up instructions after connecting.
    Select “UAE Wi-Fi by etisalat” to be directed automatically to the Wi-Fi landing page on your internet browser On some devices, you may need to open your internet browser and type a website address – for example etisalat.ae – to be directed to the Wi-Fi landing page

    How do I get the free “Buy 1 Get 1” entertainment deals?
    When you subscribe to a Freedom plan and download the Smiles by Etisalat app, you will start benefiting from amazing daily deals on hundreds of your favorite brands.
    You will also enjoy a 50% discount on movie tickets, as well as "Buy 1 Get 1" free deals on entertainment, shopping, dining, travel and wellness.
    Download the Smiles by Etisalat app now to start earning your Smiles points.

    How do I subscribe to the add-ons?
    Simply use any of the following methods to subscribe or unsubscribe to a range of add-ons (Data Booster, Roaming add-ons, Internet Calling Plan, and other services.
    Via My Etisalat UAE app
    By dialling *101#
    By visiting any etisalat Business Centres or outlet
    By calling 101

    What if I run out of data?
    You will need to buy an additional data pack. Visit Etisalat Daily Data Packs to learn more about our data packs.


    What are the charges after I run out of my monthly benefits?
    Calls to all national mobile and landlines AED 0.32/min (Inclusive of 5% VAT)
    International calls to 164 destinations International As per the standard rates on per-second basis
    National SMS AED 0.19/SMS (Inclusive of 5% VAT)
    International SMS AED 0.63/SMS (Inclusive of 5% VAT)
    National MMSs AED 0.47/50KB (Inclusive of 5% VAT)
    International MMSs AED 1.89/50KB (Inclusive of 5% VAT)
    National Video calls AED 0.63/min (Inclusive of 5% VAT)
    International Video calls As per overseas operator rates

    Disclaimer: All information on this product is updated as of 11-May-2020, and is subject to change.
  11. AED 375 per month
    54GB national dataUnlimited national minutesUnlimited Buy 1 Get 1 vouchersCarry-over unused data for 1 month
    You have selected:

    • NEW FREEDOM Unlimited Local Calls Plan 375
    • 54 GB National data
    • Unlimited National minutes
    • 100 UAE Wi-Fi hours
    • No Contract
    • Carry-over unused data for 1 month
    • Smiles Buy 1 Get 1 Unlimited discount vouchers
    • Free delivery within 24hrs


    This is important to know:

    To subscribe online, you will need
    • Original Emirates ID
    • Any of the following documents:
    • - Stamped salary certificate (minimum salary: AED 2,500)
    • - Vehicle licence
    • - Three months bank/online bank statement
    • - Last month’s utility bill with physical address
    • - Tenancy/ownership contract
    • - Ministry of Labour contract (minimum salary: AED 2,500)

    What does Flexi minutes mean?
    Flexi minutes cover local and majority of international destinations. For the full list of included countries, click here.

    What are Freedom Plans?
    Freedom plans are the all-new postpaid mobile plans designed to give you the freedom of choice and simplicity with more data and minutes with or without a contract in addition to free UAE Wi-Fi hours access.
    Don’t want a contract? No worries, you can still get Freedom plans’ incredible data and minutes allowances without a contract. And for a limited time period only, etisalat presents the Etisalat Data Festival where you can enjoy even greater data allowances at no extra cost.

    What is Data carry-over?
    Data carry-over is a great feature on New Freedom Plans that carries over your unused data to the next month only. Please note that only a maximum of 50% of the original plan’s data can be carried over with this feature. For e.g., if you are on AED 350 plan, you can carry over up to 10GB data to the next month.

    How do I select my preferred country for making unlimited calls?
    Majority of international countries can be chosen as the preferred country for making unlimited calls. For the full list of the eligible countries, click here.
    If you are getting your plan from any of our stores, our customer service representative will help you in setting up your preferred country. If you would like to configure or update your preferred country by yourself, then you can do it free of charge by:
    - Using My Etisalat UAE mobile app
    - Visiting etisalat.ae
    - Sending an SMS with the command “SET Country code in 00 format” to 1012. For e.g., if you want to set India as your preferred country, send “SET 0091” to 1012. For the full list of countries and codes, click here.
    Please note that you can change the preferred country only once in a month.

    When I call my preferred country using unlimited international calls, will Flexi minutes be deducted from my plan?
    No, calls to your preferred country will not consume minutes from your Flexi minutes allowance. You will be able to use your Flexi minutes for local use and for making calls to other countries.

    How to benefit from the 100 free UAE Wi-Fi hours?
    With Freedom plans, you will receive 100 free UAE Wi-Fi hours monthly to enjoy free internet access at more than 350 locations including shopping malls across the the UAE when you connect to “UAE Wi-Fi by etisalat”. For first-time users, simply follow the sign-up instructions after connecting.
    Select “UAE Wi-Fi by etisalat” to be directed automatically to the Wi-Fi landing page on your internet browser On some devices, you may need to open your internet browser and type a website address – for example etisalat.ae – to be directed to the Wi-Fi landing page

    How do I get the free “Buy 1 Get 1” entertainment deals?
    When you subscribe to a Freedom plan and download the Smiles by Etisalat app, you will start benefiting from amazing daily deals on hundreds of your favorite brands.
    You will also enjoy a 50% discount on movie tickets, as well as "Buy 1 Get 1" free deals on entertainment, shopping, dining, travel and wellness.
    Download the Smiles by Etisalat app now to start earning your Smiles points.

    How do I subscribe to the add-ons?
    Simply use any of the following methods to subscribe or unsubscribe to a range of add-ons (Data Booster, Roaming add-ons, Internet Calling Plan, and other services.
    Via My Etisalat UAE app
    By dialling *101#
    By visiting any etisalat Business Centres or outlet
    By calling 101

    What if I run out of data?
    You will need to buy an additional data pack. Visit Etisalat Daily Data Packs to learn more about our data packs.


    What are the charges after I run out of my monthly benefits?
    Calls to all national mobile and landlines AED 0.32/min (Inclusive of 5% VAT)
    International calls to 164 destinations International As per the standard rates on per-second basis
    National SMS AED 0.19/SMS (Inclusive of 5% VAT)
    International SMS AED 0.63/SMS (Inclusive of 5% VAT)
    National MMSs AED 0.47/50KB (Inclusive of 5% VAT)
    International MMSs AED 1.89/50KB (Inclusive of 5% VAT)
    National Video calls AED 0.63/min (Inclusive of 5% VAT)
    International Video calls As per overseas operator rates

    Disclaimer: All information on this product is updated as of 11-May-2020, and is subject to change.
  12. AED 325 per month
    54GB national dataUnlimited national minutesUnlimited Buy 1 Get 1 vouchersCarry-over unused data for 1 month
    You have selected:

    • NEW FREEDOM Unlimited Local Calls Plan 325
    • 54 GB National data
    • Unlimited National minutes
    • 100 UAE Wi-Fi hours
    • 12-month Contract
    • Carry-over unused data for 1 month
    • Smiles Buy 1 Get 1 Unlimited discount vouchers
    • AED 225 Off with Autopay
    • Free delivery within 24hrs


    This is important to know:

    To subscribe online, you will need
    • Original Emirates ID
    • Any of the following documents:
      • - Stamped salary certificate (minimum salary: AED 2,500)
      • - Vehicle licence
      • - Three months bank/online bank statement
      • - Last month’s utility bill with physical address
      • - Tenancy/ownership contract
      • - Ministry of Labour contract (minimum salary: AED 2,500)

    What does Flexi minutes mean?
    Flexi minutes cover local and majority of international destinations. For the full list of included countries, click here.

    What are Freedom Plans?
    Freedom plans are the all-new postpaid mobile plans designed to give you the freedom of choice and simplicity with more data and minutes with or without a contract in addition to free UAE Wi-Fi hours access.
    Don’t want a contract? No worries, you can still get Freedom plans’ incredible data and minutes allowances without a contract. And for a limited time period only, etisalat presents the Etisalat Data Festival where you can enjoy even greater data allowances at no extra cost.

    What is Data carry-over?
    Data carry-over is a great feature on New Freedom Plans that carries over your unused data to the next month only. Please note that only a maximum of 50% of the original plan’s data can be carried over with this feature. For e.g., if you are on AED 350 plan, you can carry over up to 10GB data to the next month.

    How do I select my preferred country for making unlimited calls?
    Majority of international countries can be chosen as the preferred country for making unlimited calls. For the full list of the eligible countries, click here.
    If you are getting your plan from any of our stores, our customer service representative will help you in setting up your preferred country. If you would like to configure or update your preferred country by yourself, then you can do it free of charge by:
    - Using My Etisalat UAE mobile app
    - Visiting etisalat.ae
    - Sending an SMS with the command “SET Country code in 00 format” to 1012. For e.g., if you want to set India as your preferred country, send “SET 0091” to 1012. For the full list of countries and codes, click here.
    Please note that you can change the preferred country only once in a month.

    When I call my preferred country using unlimited international calls, will Flexi minutes be deducted from my plan?
    No, calls to your preferred country will not consume minutes from your Flexi minutes allowance. You will be able to use your Flexi minutes for local use and for making calls to other countries.

    How to benefit from the 100 free UAE Wi-Fi hours?
    With Freedom plans, you will receive 100 free UAE Wi-Fi hours monthly to enjoy free internet access at more than 350 locations including shopping malls across the the UAE when you connect to “UAE Wi-Fi by etisalat”. For first-time users, simply follow the sign-up instructions after connecting.
    Select “UAE Wi-Fi by etisalat” to be directed automatically to the Wi-Fi landing page on your internet browser On some devices, you may need to open your internet browser and type a website address – for example etisalat.ae – to be directed to the Wi-Fi landing page

    How do I get the free “Buy 1 Get 1” entertainment deals?
    When you subscribe to a Freedom plan and download the Smiles by Etisalat app, you will start benefiting from amazing daily deals on hundreds of your favorite brands.
    You will also enjoy a 50% discount on movie tickets, as well as "Buy 1 Get 1" free deals on entertainment, shopping, dining, travel and wellness.
    Download the Smiles by Etisalat app now to start earning your Smiles points.

    How do I subscribe to the add-ons?
    Simply use any of the following methods to subscribe or unsubscribe to a range of add-ons (Data Booster, Roaming add-ons, Internet Calling Plan, and other services.
    Via My Etisalat UAE app
    By dialling *101#
    By visiting any etisalat Business Centres or outlet
    By calling 101

    What if I run out of data?
    You will need to buy an additional data pack. Visit Etisalat Daily Data Packs to learn more about our data packs.


    What are the charges after I run out of my monthly benefits?
    Calls to all national mobile and landlines AED 0.32/min (Inclusive of 5% VAT)
    International calls to 164 destinations International As per the standard rates on per-second basis
    National SMS AED 0.19/SMS (Inclusive of 5% VAT)
    International SMS AED 0.63/SMS (Inclusive of 5% VAT)
    National MMSs AED 0.47/50KB (Inclusive of 5% VAT)
    International MMSs AED 1.89/50KB (Inclusive of 5% VAT)
    National Video calls AED 0.63/min (Inclusive of 5% VAT)
    International Video calls As per overseas operator rates

    Disclaimer: All information on this product is updated as of 11-May-2020, and is subject to change.
  13. AED 200 per month
    26GB national data800 national minutesUnlimited Buy 1 Get 1 vouchersCarry-over unused data for 1 month
    You have selected:

    • New Freedom Plan 200
    • 26 GB National data
    • 800 National minutes
    • 100 UAE Wi-Fi hours
    • 12-month Contract
    • *Carry-over unused data for 1 month
    • Smiles Buy 1 Get 1 Unlimited discount vouchers
    • AED 225 Off with Autopay
    • Free delivery within 24hrs


    This is important to know:

    To subscribe online, you will need
    • Original Emirates ID
    • Any of the following documents:
    • - Stamped salary certificate (minimum salary: AED 2,500)
    • - Vehicle licence
    • - Three months bank/online bank statement
    • - Last month’s utility bill with physical address
    • - Tenancy/ownership contract
    • - Ministry of Labour contract (minimum salary: AED 2,500)

    What does Flexi minutes mean?
    Flexi minutes cover local and majority of international destinations. For the full list of included countries, click here.

    What are Freedom Plans?
    Freedom plans are the all-new postpaid mobile plans designed to give you the freedom of choice and simplicity with more data and minutes with or without a contract in addition to free UAE Wi-Fi hours access.
    Don’t want a contract? No worries, you can still get Freedom plans’ incredible data and minutes allowances without a contract. And for a limited time period only, etisalat presents the Etisalat Data Festival where you can enjoy even greater data allowances at no extra cost.

    What is Data carry-over?
    Data carry-over is a great feature on New Freedom Plans that carries over your unused data to the next month only. Please note that only a maximum of 50% of the original plan’s data can be carried over with this feature. For e.g., if you are on AED 350 plan, you can carry over up to 10GB data to the next month.

    How do I select my preferred country for making unlimited calls?
    Majority of international countries can be chosen as the preferred country for making unlimited calls. For the full list of the eligible countries, click here.
    If you are getting your plan from any of our stores, our customer service representative will help you in setting up your preferred country. If you would like to configure or update your preferred country by yourself, then you can do it free of charge by:
    - Using My Etisalat UAE mobile app
    - Visiting etisalat.ae
    - Sending an SMS with the command “SET Country code in 00 format” to 1012. For e.g., if you want to set India as your preferred country, send “SET 0091” to 1012. For the full list of countries and codes, click here.
    Please note that you can change the preferred country only once in a month.

    When I call my preferred country using unlimited international calls, will Flexi minutes be deducted from my plan?
    No, calls to your preferred country will not consume minutes from your Flexi minutes allowance. You will be able to use your Flexi minutes for local use and for making calls to other countries.

    How to benefit from the 100 free UAE Wi-Fi hours?
    With Freedom plans, you will receive 100 free UAE Wi-Fi hours monthly to enjoy free internet access at more than 350 locations including shopping malls across the the UAE when you connect to “UAE Wi-Fi by etisalat”. For first-time users, simply follow the sign-up instructions after connecting.
    Select “UAE Wi-Fi by etisalat” to be directed automatically to the Wi-Fi landing page on your internet browser On some devices, you may need to open your internet browser and type a website address – for example etisalat.ae – to be directed to the Wi-Fi landing page

    How do I get the free “Buy 1 Get 1” entertainment deals?
    When you subscribe to a Freedom plan and download the Smiles by Etisalat app, you will start benefiting from amazing daily deals on hundreds of your favorite brands.
    You will also enjoy a 50% discount on movie tickets, as well as "Buy 1 Get 1" free deals on entertainment, shopping, dining, travel and wellness.
    Download the Smiles by Etisalat app now to start earning your Smiles points.

    How do I subscribe to the add-ons?
    Simply use any of the following methods to subscribe or unsubscribe to a range of add-ons (Data Booster, Roaming add-ons, Internet Calling Plan, and other services.
    Via My Etisalat UAE app
    By dialling *101#
    By visiting any etisalat Business Centres or outlet
    By calling 101

    What if I run out of data?
    You will need to buy an additional data pack. Visit Etisalat Daily Data Packs to learn more about our data packs.


    What are the charges after I run out of my monthly benefits?
    Calls to all national mobile and landlines AED 0.32/min (Inclusive of 5% VAT)
    International calls to 164 destinations International As per the standard rates on per-second basis
    National SMS AED 0.19/SMS (Inclusive of 5% VAT)
    International SMS AED 0.63/SMS (Inclusive of 5% VAT)
    National MMSs AED 0.47/50KB (Inclusive of 5% VAT)
    International MMSs AED 1.89/50KB (Inclusive of 5% VAT)
    National Video calls AED 0.63/min (Inclusive of 5% VAT)
    International Video calls As per overseas operator rates

    Disclaimer: All information on this product is updated as of 11-May-2020, and is subject to change.
  14. AED 125 per month
    4GB national data200 national minutesUnlimited Buy 1 Get 1 vouchers
    You have selected:

    • New Freedom Plan 125
    • 4 GB National data
    • 200 National minutes
    • 12-month Contract
    • 100 UAE Wi-Fi hours
    • Smiles Buy 1 Get 1 Unlimited discount vouchers


    This is important to know:

    To subscribe online, you will need
    • Original Emirates ID
    • Any of the following documents:
    • Stamped salary certificate (minimum salary: AED 2,500)
    • Vehicle licence
    • Three months bank/online bank statement
    • Last month’s utility bill with physical address
    • Tenancy/ownership contract
    • Ministry of Labour contract (minimum salary: AED 2,500)

    What does Flexi minutes mean?
    Flexi minutes cover local and majority of international destinations. For the full list of included countries, click here.

    What are Freedom Plans?
    Freedom plans are the all-new postpaid mobile plans designed to give you the freedom of choice and simplicity with more data and minutes with or without a contract in addition to free UAE Wi-Fi hours access.
    Don’t want a contract? No worries, you can still get Freedom plans’ incredible data and minutes allowances without a contract. And for a limited time period only, etisalat presents the Etisalat Data Festival where you can enjoy even greater data allowances at no extra cost.

    What is Data carry-over?
    Data carry-over is a great feature on New Freedom Plans that carries over your unused data to the next month only. Please note that only a maximum of 50% of the original plan’s data can be carried over with this feature. For e.g., if you are on AED 350 plan, you can carry over up to 10GB data to the next month.

    How do I select my preferred country for making unlimited calls?
    Majority of international countries can be chosen as the preferred country for making unlimited calls. For the full list of the eligible countries, click here.
    If you are getting your plan from any of our stores, our customer service representative will help you in setting up your preferred country. If you would like to configure or update your preferred country by yourself, then you can do it free of charge by:
    - Using My Etisalat UAE mobile app
    - Visiting etisalat.ae
    - Sending an SMS with the command “SET Country code in 00 format” to 1012. For e.g., if you want to set India as your preferred country, send “SET 0091” to 1012. For the full list of countries and codes, click here.
    Please note that you can change the preferred country only once in a month.

    When I call my preferred country using unlimited international calls, will Flexi minutes be deducted from my plan?
    No, calls to your preferred country will not consume minutes from your Flexi minutes allowance. You will be able to use your Flexi minutes for local use and for making calls to other countries.

    How to benefit from the 100 free UAE Wi-Fi hours?
    With Freedom plans, you will receive 100 free UAE Wi-Fi hours monthly to enjoy free internet access at more than 350 locations including shopping malls across the the UAE when you connect to “UAE Wi-Fi by etisalat”. For first-time users, simply follow the sign-up instructions after connecting.
    Select “UAE Wi-Fi by etisalat” to be directed automatically to the Wi-Fi landing page on your internet browser On some devices, you may need to open your internet browser and type a website address – for example etisalat.ae – to be directed to the Wi-Fi landing page

    How do I get the free “Buy 1 Get 1” entertainment deals?
    When you subscribe to a Freedom plan and download the Smiles by Etisalat app, you will start benefiting from amazing daily deals on hundreds of your favorite brands.
    You will also enjoy a 50% discount on movie tickets, as well as "Buy 1 Get 1" free deals on entertainment, shopping, dining, travel and wellness.
    Download the Smiles by Etisalat app now to start earning your Smiles points.

    How do I subscribe to the add-ons?
    Simply use any of the following methods to subscribe or unsubscribe to a range of add-ons (Data Booster, Roaming add-ons, Internet Calling Plan, and other services.
    Via My Etisalat UAE app
    By dialling *101#
    By visiting any etisalat Business Centres or outlet
    By calling 101

    What if I run out of data?
    You will need to buy an additional data pack. Visit Etisalat Daily Data Packs to learn more about our data packs.


    What are the charges after I run out of my monthly benefits?
    Calls to all national mobile and landlines AED 0.32/min (Inclusive of 5% VAT)
    International calls to 164 destinations International As per the standard rates on per-second basis
    National SMS AED 0.19/SMS (Inclusive of 5% VAT)
    International SMS AED 0.63/SMS (Inclusive of 5% VAT)
    National MMSs AED 0.47/50KB (Inclusive of 5% VAT)
    International MMSs AED 1.89/50KB (Inclusive of 5% VAT)
    National Video calls AED 0.63/min (Inclusive of 5% VAT)
    International Video calls As per overseas operator rates

    Disclaimer: All information on this product is updated as of 11-May-2020, and is subject to change.
  15. AED 600 per month
    100GB national dataUnlimited flexi minutesUnlimited Buy 1 Get 1 vouchersCarry-over unused data for 1 monthRoaming 2GB
    You have selected:

    • NEW FREEDOM Unlimited Calls Plan 600
    • 100 GB National data
    • Unlimited Flexible minutes
    • 12-month Contract
    • 100 UAE Wi-Fi hours
    • Smiles Buy 1 Get 1 Unlimited discount vouchers
    • AED 225 Off with Autopay
    • Free delivery within 24hrs


    This is important to know:

    To subscribe online, you will need
    • Original Emirates ID
    • Any of the following documents:
    • - Stamped salary certificate (minimum salary: AED 2,500)
    • - Vehicle licence
    • - Three months bank/online bank statement
    • - Last month’s utility bill with physical address
    • - Tenancy/ownership contract
    • - Ministry of Labour contract (minimum salary: AED 2,500)

    What does Flexi minutes mean?
    Flexi minutes cover local and majority of international destinations. For the full list of included countries, click here.

    What are Freedom Plans?
    Freedom plans are the all-new postpaid mobile plans designed to give you the freedom of choice and simplicity with more data and minutes with or without a contract in addition to free UAE Wi-Fi hours access.
    Don’t want a contract? No worries, you can still get Freedom plans’ incredible data and minutes allowances without a contract. And for a limited time period only, etisalat presents the Etisalat Data Festival where you can enjoy even greater data allowances at no extra cost.

    What is Data carry-over?
    Data carry-over is a great feature on New Freedom Plans that carries over your unused data to the next month only. Please note that only a maximum of 50% of the original plan’s data can be carried over with this feature. For e.g., if you are on AED 350 plan, you can carry over up to 10GB data to the next month.

    How do I select my preferred country for making unlimited calls?
    Majority of international countries can be chosen as the preferred country for making unlimited calls. For the full list of the eligible countries, click here.
    If you are getting your plan from any of our stores, our customer service representative will help you in setting up your preferred country. If you would like to configure or update your preferred country by yourself, then you can do it free of charge by:
    - Using My Etisalat UAE mobile app
    - Visiting etisalat.ae
    - Sending an SMS with the command “SET Country code in 00 format” to 1012. For e.g., if you want to set India as your preferred country, send “SET 0091” to 1012. For the full list of countries and codes, click here.
    Please note that you can change the preferred country only once in a month.

    When I call my preferred country using unlimited international calls, will Flexi minutes be deducted from my plan?
    No, calls to your preferred country will not consume minutes from your Flexi minutes allowance. You will be able to use your Flexi minutes for local use and for making calls to other countries.

    How to benefit from the 100 free UAE Wi-Fi hours?
    With Freedom plans, you will receive 100 free UAE Wi-Fi hours monthly to enjoy free internet access at more than 350 locations including shopping malls across the the UAE when you connect to “UAE Wi-Fi by etisalat”. For first-time users, simply follow the sign-up instructions after connecting.
    Select “UAE Wi-Fi by etisalat” to be directed automatically to the Wi-Fi landing page on your internet browser On some devices, you may need to open your internet browser and type a website address – for example etisalat.ae – to be directed to the Wi-Fi landing page

    How do I get the free “Buy 1 Get 1” entertainment deals?
    When you subscribe to a Freedom plan and download the Smiles by Etisalat app, you will start benefiting from amazing daily deals on hundreds of your favorite brands.
    You will also enjoy a 50% discount on movie tickets, as well as "Buy 1 Get 1" free deals on entertainment, shopping, dining, travel and wellness.
    Download the Smiles by Etisalat app now to start earning your Smiles points.

    How do I subscribe to the add-ons?
    Simply use any of the following methods to subscribe or unsubscribe to a range of add-ons (Data Booster, Roaming add-ons, Internet Calling Plan, and other services.
    Via My Etisalat UAE app
    By dialling *101#
    By visiting any etisalat Business Centres or outlet
    By calling 101

    What if I run out of data?
    You will need to buy an additional data pack. Visit Etisalat Daily Data Packs to learn more about our data packs.


    What are the charges after I run out of my monthly benefits?
    Calls to all national mobile and landlines AED 0.32/min (Inclusive of 5% VAT)
    International calls to 164 destinations International As per the standard rates on per-second basis
    National SMS AED 0.19/SMS (Inclusive of 5% VAT)
    International SMS AED 0.63/SMS (Inclusive of 5% VAT)
    National MMSs AED 0.47/50KB (Inclusive of 5% VAT)
    International MMSs AED 1.89/50KB (Inclusive of 5% VAT)
    National Video calls AED 0.63/min (Inclusive of 5% VAT)
    International Video calls As per overseas operator rates

    Disclaimer: All information on this product is updated as of 11-May-2020, and is subject to change.
  16. AED 325 per month
    54GB national data700 flexi minutesUnlimited Buy 1 Get 1 vouchersCarry-over unused data for 1 month
    You have selected:

    • NEW FREEDOM Unlimited 1 Country Plan 325
    • 54 GB National data
    • 700 Flexible minutes
    • 12-month Contract
    • Unlimited Calls to Preferred Country
    • 100 UAE Wi-Fi hours
    • Smiles Buy 1 Get 1 Unlimited discount vouchers
    • AED 225 Off with Autopay
    • Free delivery within 24hrs


    This is important to know:

    To subscribe online, you will need
    • Original Emirates ID
    • Any of the following documents:
    • - Stamped salary certificate (minimum salary: AED 2,500)
    • - Vehicle licence
    • - Three months bank/online bank statement
    • - Last month’s utility bill with physical address
    • - Tenancy/ownership contract
    • - Ministry of Labour contract (minimum salary: AED 2,500)

    What does Flexi minutes mean?
    Flexi minutes cover local and majority of international destinations. For the full list of included countries, click here.

    What are Freedom Plans?
    Freedom plans are the all-new postpaid mobile plans designed to give you the freedom of choice and simplicity with more data and minutes with or without a contract in addition to free UAE Wi-Fi hours access.
    Don’t want a contract? No worries, you can still get Freedom plans’ incredible data and minutes allowances without a contract. And for a limited time period only, etisalat presents the Etisalat Data Festival where you can enjoy even greater data allowances at no extra cost.

    What is Data carry-over?
    Data carry-over is a great feature on New Freedom Plans that carries over your unused data to the next month only. Please note that only a maximum of 50% of the original plan’s data can be carried over with this feature. For e.g., if you are on AED 350 plan, you can carry over up to 10GB data to the next month.

    How do I select my preferred country for making unlimited calls?
    Majority of international countries can be chosen as the preferred country for making unlimited calls. For the full list of the eligible countries, click here.
    If you are getting your plan from any of our stores, our customer service representative will help you in setting up your preferred country. If you would like to configure or update your preferred country by yourself, then you can do it free of charge by:
    - Using My Etisalat UAE mobile app
    - Visiting etisalat.ae
    - Sending an SMS with the command “SET Country code in 00 format” to 1012. For e.g., if you want to set India as your preferred country, send “SET 0091” to 1012. For the full list of countries and codes, click here.
    Please note that you can change the preferred country only once in a month.

    When I call my preferred country using unlimited international calls, will Flexi minutes be deducted from my plan?
    No, calls to your preferred country will not consume minutes from your Flexi minutes allowance. You will be able to use your Flexi minutes for local use and for making calls to other countries.

    How to benefit from the 100 free UAE Wi-Fi hours?
    With Freedom plans, you will receive 100 free UAE Wi-Fi hours monthly to enjoy free internet access at more than 350 locations including shopping malls across the the UAE when you connect to “UAE Wi-Fi by etisalat”. For first-time users, simply follow the sign-up instructions after connecting.
    Select “UAE Wi-Fi by etisalat” to be directed automatically to the Wi-Fi landing page on your internet browser On some devices, you may need to open your internet browser and type a website address – for example etisalat.ae – to be directed to the Wi-Fi landing page

    How do I get the free “Buy 1 Get 1” entertainment deals?
    When you subscribe to a Freedom plan and download the Smiles by Etisalat app, you will start benefiting from amazing daily deals on hundreds of your favorite brands.
    You will also enjoy a 50% discount on movie tickets, as well as "Buy 1 Get 1" free deals on entertainment, shopping, dining, travel and wellness.
    Download the Smiles by Etisalat app now to start earning your Smiles points.

    How do I subscribe to the add-ons?
    Simply use any of the following methods to subscribe or unsubscribe to a range of add-ons (Data Booster, Roaming add-ons, Internet Calling Plan, and other services.
    Via My Etisalat UAE app
    By dialling *101#
    By visiting any etisalat Business Centres or outlet
    By calling 101

    What if I run out of data?
    You will need to buy an additional data pack. Visit Etisalat Daily Data Packs to learn more about our data packs.


    What are the charges after I run out of my monthly benefits?
    Calls to all national mobile and landlines AED 0.32/min (Inclusive of 5% VAT)
    International calls to 164 destinations International As per the standard rates on per-second basis
    National SMS AED 0.19/SMS (Inclusive of 5% VAT)
    International SMS AED 0.63/SMS (Inclusive of 5% VAT)
    National MMSs AED 0.47/50KB (Inclusive of 5% VAT)
    International MMSs AED 1.89/50KB (Inclusive of 5% VAT)
    National Video calls AED 0.63/min (Inclusive of 5% VAT)
    International Video calls As per overseas operator rates

    Disclaimer: All information on this product is updated as of 11-May-2020, and is subject to change.
  17. AED 200 per month
    26GB national data400 flexi minutesUnlimited Buy 1 Get 1 vouchersCarry-over unused data for 1 month
    You have selected:

    • New Freedom Plan 200
    • 26 GB National data
    • 400 Flexible minutes
    • 12-month Contract
    • 100 UAE Wi-Fi hours
    • Smiles Buy 1 Get 1 Unlimited discount vouchers
    • AED 225 Off with Autopay
    • Free delivery within 24hrs


    This is important to know:

    To subscribe online, you will need
    • Original Emirates ID
    • Any of the following documents:
    • - Stamped salary certificate (minimum salary: AED 2,500)
    • - Vehicle licence
    • - Three months bank/online bank statement
    • - Last month’s utility bill with physical address
    • - Tenancy/ownership contract
    • - Ministry of Labour contract (minimum salary: AED 2,500)

    What does Flexi minutes mean?
    Flexi minutes cover local and majority of international destinations. For the full list of included countries, click here.

    What are Freedom Plans?
    Freedom plans are the all-new postpaid mobile plans designed to give you the freedom of choice and simplicity with more data and minutes with or without a contract in addition to free UAE Wi-Fi hours access.
    Don’t want a contract? No worries, you can still get Freedom plans’ incredible data and minutes allowances without a contract. And for a limited time period only, etisalat presents the Etisalat Data Festival where you can enjoy even greater data allowances at no extra cost.

    What is Data carry-over?
    Data carry-over is a great feature on New Freedom Plans that carries over your unused data to the next month only. Please note that only a maximum of 50% of the original plan’s data can be carried over with this feature. For e.g., if you are on AED 350 plan, you can carry over up to 10GB data to the next month.

    How do I select my preferred country for making unlimited calls?
    Majority of international countries can be chosen as the preferred country for making unlimited calls. For the full list of the eligible countries, click here.
    If you are getting your plan from any of our stores, our customer service representative will help you in setting up your preferred country. If you would like to configure or update your preferred country by yourself, then you can do it free of charge by:
    - Using My Etisalat UAE mobile app
    - Visiting etisalat.ae
    - Sending an SMS with the command “SET Country code in 00 format” to 1012. For e.g., if you want to set India as your preferred country, send “SET 0091” to 1012. For the full list of countries and codes, click here.
    Please note that you can change the preferred country only once in a month.

    When I call my preferred country using unlimited international calls, will Flexi minutes be deducted from my plan?
    No, calls to your preferred country will not consume minutes from your Flexi minutes allowance. You will be able to use your Flexi minutes for local use and for making calls to other countries.

    How to benefit from the 100 free UAE Wi-Fi hours?
    With Freedom plans, you will receive 100 free UAE Wi-Fi hours monthly to enjoy free internet access at more than 350 locations including shopping malls across the the UAE when you connect to “UAE Wi-Fi by etisalat”. For first-time users, simply follow the sign-up instructions after connecting.
    Select “UAE Wi-Fi by etisalat” to be directed automatically to the Wi-Fi landing page on your internet browser On some devices, you may need to open your internet browser and type a website address – for example etisalat.ae – to be directed to the Wi-Fi landing page

    How do I get the free “Buy 1 Get 1” entertainment deals?
    When you subscribe to a Freedom plan and download the Smiles by Etisalat app, you will start benefiting from amazing daily deals on hundreds of your favorite brands.
    You will also enjoy a 50% discount on movie tickets, as well as "Buy 1 Get 1" free deals on entertainment, shopping, dining, travel and wellness.
    Download the Smiles by Etisalat app now to start earning your Smiles points.

    How do I subscribe to the add-ons?
    Simply use any of the following methods to subscribe or unsubscribe to a range of add-ons (Data Booster, Roaming add-ons, Internet Calling Plan, and other services.
    Via My Etisalat UAE app
    By dialling *101#
    By visiting any etisalat Business Centres or outlet
    By calling 101

    What if I run out of data?
    You will need to buy an additional data pack. Visit Etisalat Daily Data Packs to learn more about our data packs.


    What are the charges after I run out of my monthly benefits?
    Calls to all national mobile and landlines AED 0.32/min (Inclusive of 5% VAT)
    International calls to 164 destinations International As per the standard rates on per-second basis
    National SMS AED 0.19/SMS (Inclusive of 5% VAT)
    International SMS AED 0.63/SMS (Inclusive of 5% VAT)
    National MMSs AED 0.47/50KB (Inclusive of 5% VAT)
    International MMSs AED 1.89/50KB (Inclusive of 5% VAT)
    National Video calls AED 0.63/min (Inclusive of 5% VAT)
    International Video calls As per overseas operator rates

    Disclaimer: All information on this product is updated as of 11-May-2020, and is subject to change.
  18. AED 125 per month
    4GB national data100 flexi minutesUnlimited Buy 1 Get 1 vouchers
    You have selected:

    • New Freedom Plan 125
    • 4 GB National data
    • 100 Flexible minutes
    • 12-month Contract
    • Smiles Buy 1 Get 1 Unlimited discount vouchers


    This is important to know:

    To subscribe online, you will need
    • Original Emirates ID
    • Any of the following documents:
    • Stamped salary certificate (minimum salary: AED 2,500)
    • Vehicle licence
    • Three months bank/online bank statement
    • Last month’s utility bill with physical address
    • Tenancy/ownership contract
    • Ministry of Labour contract (minimum salary: AED 2,500)

    What does Flexi minutes mean?
    Flexi minutes cover local and majority of international destinations. For the full list of included countries, click here.

    What are Freedom Plans?
    Freedom plans are the all-new postpaid mobile plans designed to give you the freedom of choice and simplicity with more data and minutes with or without a contract in addition to free UAE Wi-Fi hours access.
    Don’t want a contract? No worries, you can still get Freedom plans’ incredible data and minutes allowances without a contract. And for a limited time period only, etisalat presents the Etisalat Data Festival where you can enjoy even greater data allowances at no extra cost.

    What is Data carry-over?
    Data carry-over is a great feature on New Freedom Plans that carries over your unused data to the next month only. Please note that only a maximum of 50% of the original plan’s data can be carried over with this feature. For e.g., if you are on AED 350 plan, you can carry over up to 10GB data to the next month.

    How do I select my preferred country for making unlimited calls?
    Majority of international countries can be chosen as the preferred country for making unlimited calls. For the full list of the eligible countries, click here.
    If you are getting your plan from any of our stores, our customer service representative will help you in setting up your preferred country. If you would like to configure or update your preferred country by yourself, then you can do it free of charge by:
    - Using My Etisalat UAE mobile app
    - Visiting etisalat.ae
    - Sending an SMS with the command “SET Country code in 00 format” to 1012. For e.g., if you want to set India as your preferred country, send “SET 0091” to 1012. For the full list of countries and codes, click here.
    Please note that you can change the preferred country only once in a month.

    When I call my preferred country using unlimited international calls, will Flexi minutes be deducted from my plan?
    No, calls to your preferred country will not consume minutes from your Flexi minutes allowance. You will be able to use your Flexi minutes for local use and for making calls to other countries.

    How to benefit from the 100 free UAE Wi-Fi hours?
    With Freedom plans, you will receive 100 free UAE Wi-Fi hours monthly to enjoy free internet access at more than 350 locations including shopping malls across the the UAE when you connect to “UAE Wi-Fi by etisalat”. For first-time users, simply follow the sign-up instructions after connecting.
    Select “UAE Wi-Fi by etisalat” to be directed automatically to the Wi-Fi landing page on your internet browser On some devices, you may need to open your internet browser and type a website address – for example etisalat.ae – to be directed to the Wi-Fi landing page

    How do I get the free “Buy 1 Get 1” entertainment deals?
    When you subscribe to a Freedom plan and download the Smiles by Etisalat app, you will start benefiting from amazing daily deals on hundreds of your favorite brands.
    You will also enjoy a 50% discount on movie tickets, as well as "Buy 1 Get 1" free deals on entertainment, shopping, dining, travel and wellness.
    Download the Smiles by Etisalat app now to start earning your Smiles points.

    How do I subscribe to the add-ons?
    Simply use any of the following methods to subscribe or unsubscribe to a range of add-ons (Data Booster, Roaming add-ons, Internet Calling Plan, and other services.
    Via My Etisalat UAE app
    By dialling *101#
    By visiting any etisalat Business Centres or outlet
    By calling 101

    What if I run out of data?
    You will need to buy an additional data pack. Visit Etisalat Daily Data Packs to learn more about our data packs.


    What are the charges after I run out of my monthly benefits?
    Calls to all national mobile and landlines AED 0.32/min (Inclusive of 5% VAT)
    International calls to 164 destinations International As per the standard rates on per-second basis
    National SMS AED 0.19/SMS (Inclusive of 5% VAT)
    International SMS AED 0.63/SMS (Inclusive of 5% VAT)
    National MMSs AED 0.47/50KB (Inclusive of 5% VAT)
    International MMSs AED 1.89/50KB (Inclusive of 5% VAT)
    National Video calls AED 0.63/min (Inclusive of 5% VAT)
    International Video calls As per overseas operator rates

    Disclaimer: All information on this product is updated as of 11-May-2020, and is subject to change.
  19. AED 125 per month
    4GB national data100 flexi minutesFree 4GB data on Wi-Fi UAE
    You have selected:

    • Power Plan 125
    • 4 GB National data
    • 100 Flexible minutes
    • 12-month Contract


    This is important to know:

    To subscribe online, you will need
    • A valid and original Emirates ID
    • GCC issued credit card

    What does Flexi minutes mean?
    Your Flexi Minutes cover the charges for call forwards from the UAE. However, the costs from the roaming network are not included, so be aware that you will have additional charges.

    How can I use “Carry-over data” benefit?
    With the data carry-over service, any unused monthly plan data allowance at the end of the bill cycle can be carried over into the next month. The remaining plan data allowance can only be carried over once (and, if unused, will expire at the end of that bill cycle), and the maximum amount of data that can be carried over is limited to 50% of your plan’s original data allowance.

    What is “Wi-Fi UAE Premium” and how can I connect?
    Wi-Fi UAE is a country-wide initiative to provide WiFi access to the public, in line with UAE Vision 2021. WiFi UAE is available to all users with a WiFi-enabled device, including smartphones, laptops and tablets.
    WiFi UAE is available at more than 350 locations across UAE including major public transportation areas such as Dubai Metro and Dubai Tram, popular public areas and major malls across the UAE. For a full list of WiFi UAE hotspots, visit www.wifiuae.ae/en/locations/.
    To connect, simply choose the WiFi UAE network from your device’s list of available networks, open an internet browser and select ‘Premium WiFi’ from the landing page. Enter your number to begin enjoying your benefits. For more information, visit WiFi UAE

    How can I use the free roaming benefit on my Power Plan?
    Your plan’s roaming data allowance is only valid within the preferred partner networks. You need to have an active international roaming service to start using your plan’s roaming data allowance. Simply SMS ‘Roaming’ to 5102 to check your roaming service status. Click here to learn how to activate your international roaming service and receive more information about roaming.

    How can I get the free 6-month ENTERTAINER?
    Simply subscribe to an eligible plan.
    After activating your SIM, we’ll send you an SMS with a link to activate your ENTERTAINER pack. You’ll need to activate your ENTERTAINER offer within 30 days after receiving the SMS. For more information about the offer, click here.

    What are the details of the free Internet Calling Pack offer for 12 months?
    If your plan is eligible for this offer, for just AED 50/month, you can make unlimited app-to-app calls, enjoy video calls or text anyone across the globe who has downloaded registered apps like BOTIM and others. For more information about our Internet Calling Pack offer, click here.

    Does my plan include international roaming services?
    No. You will need to activate roaming services.
    Standard roaming: For the first 3 months, a refundable deposit of AED 2,000 is required OR sign up for auto-payments.
    UAE nationals: Roaming available by default, no deposit is required. You will need to call 155 to activate.

    Are there any charges if I change my plan?
    Upgrade: No additional charges. The contract type of the new plan will be the same as the old plan.

    What if I run out of data?
    You will need to buy an additional data pack. Visit du.ae/databundles to learn more about our data packs.


    What are the charges after I run out of my monthly benefits?
    Calls to all national mobile and landlines 32 fils/min (Inclusive of 5% VAT)
    International calls to 164 destinations AED 1.26/min (Inclusive of 5% VAT)
    International calls to remaining destinations AED 3.78/min (Inclusive of 5% VAT)
    National SMS 19 fils (Inclusive of 5% VAT)
    International SMS 63 fils (Inclusive of 5% VAT)
    Voice charging is pay per minute on all Power Plans

    What happens if I deactivate Power Plan during the contract period?

    If you want to terminate the line during the contract period, early termination fees will apply:

    Rate plan Early termination fee
    Power Plan 125 AED 125
    Power Plan 200 AED 200
    Power Plan 300 AED 300
    Power Plan 500 AED 500
    Power Plan 1000 AED 1000
    You may end a particular service on 30 days written notice to du.

    Disclaimer: All information on this product is updated as of 1-April-2020, and is subject to change.
  20. AED 150 per month
    4GB national data200 national minutesFree 4GB data on Wi-Fi UAE
    You have selected:

    • Power Plan 150
    • 4 GB National data
    • 200 National minutes
    • No Contract


    This is important to know:

    To subscribe online, you will need
    • A valid and original Emirates ID
    • GCC issued credit card

    What does Flexi minutes mean?
    Your Flexi Minutes cover the charges for call forwards from the UAE. However, the costs from the roaming network are not included, so be aware that you will have additional charges.

    How can I use “Carry-over data” benefit?
    With the data carry-over service, any unused monthly plan data allowance at the end of the bill cycle can be carried over into the next month. The remaining plan data allowance can only be carried over once (and, if unused, will expire at the end of that bill cycle), and the maximum amount of data that can be carried over is limited to 50% of your plan’s original data allowance.

    What is “Wi-Fi UAE Premium” and how can I connect?
    Wi-Fi UAE is a country-wide initiative to provide WiFi access to the public, in line with UAE Vision 2021. WiFi UAE is available to all users with a WiFi-enabled device, including smartphones, laptops and tablets.
    WiFi UAE is available at more than 350 locations across UAE including major public transportation areas such as Dubai Metro and Dubai Tram, popular public areas and major malls across the UAE. For a full list of WiFi UAE hotspots, visit www.wifiuae.ae/en/locations/.
    To connect, simply choose the WiFi UAE network from your device’s list of available networks, open an internet browser and select ‘Premium WiFi’ from the landing page. Enter your number to begin enjoying your benefits. For more information, visit WiFi UAE

    How can I use the free roaming benefit on my Power Plan?
    Your plan’s roaming data allowance is only valid within the preferred partner networks. You need to have an active international roaming service to start using your plan’s roaming data allowance. Simply SMS ‘Roaming’ to 5102 to check your roaming service status. Click here to learn how to activate your international roaming service and receive more information about roaming.

    How can I get the free 6-month ENTERTAINER?
    Simply subscribe to an eligible plan.
    After activating your SIM, we’ll send you an SMS with a link to activate your ENTERTAINER pack. You’ll need to activate your ENTERTAINER offer within 30 days after receiving the SMS. For more information about the offer, click here.

    What are the details of the free Internet Calling Pack offer for 12 months?
    If your plan is eligible for this offer, for just AED 50/month, you can make unlimited app-to-app calls, enjoy video calls or text anyone across the globe who has downloaded registered apps like BOTIM and others. For more information about our Internet Calling Pack offer, click here.

    Does my plan include international roaming services?
    No. You will need to activate roaming services.
    Standard roaming: For the first 3 months, a refundable deposit of AED 2,000 is required OR sign up for auto-payments.
    UAE nationals: Roaming available by default, no deposit is required. You will need to call 155 to activate.

    Are there any charges if I change my plan?
    Upgrade: No additional charges. The contract type of the new plan will be the same as the old plan.

    What if I run out of data?
    You will need to buy an additional data pack. Visit du.ae/databundles to learn more about our data packs.


    What are the charges after I run out of my monthly benefits?
    Calls to all national mobile and landlines 32 fils/min (Inclusive of 5% VAT)
    International calls to 164 destinations AED 1.26/min (Inclusive of 5% VAT)
    International calls to remaining destinations AED 3.78/min (Inclusive of 5% VAT)
    National SMS 19 fils (Inclusive of 5% VAT)
    International SMS 63 fils (Inclusive of 5% VAT)
    Voice charging is pay per minute on all Power Plans

    What happens if I deactivate Power Plan during the contract period?

    If you want to terminate the line during the contract period, early termination fees will apply:

    Rate plan Early termination fee
    Power Plan 125 AED 125
    Power Plan 200 AED 200
    Power Plan 300 AED 300
    Power Plan 500 AED 500
    Power Plan 1000 AED 1000
    You may end a particular service on 30 days written notice to du.

    Disclaimer: All information on this product is updated as of 1-April-2020, and is subject to change.
  21. AED 225 per month
    26GB national data800 national minutesFree Entertainer packTake unused data into next month
    You have selected:

    • Power Plan 225
    • 26 GB National data
    • 800 National minutes
    • No Contract

    Additional Data
    • Free 15GB data on WiFi UAE


    This is important to know:

    To subscribe online, you will need
    • A valid and original Emirates ID
    • GCC issued credit card

    What does Flexi minutes mean?
    Your Flexi Minutes cover the charges for call forwards from the UAE. However, the costs from the roaming network are not included, so be aware that you will have additional charges.

    How can I use “Carry-over data” benefit?
    With the data carry-over service, any unused monthly plan data allowance at the end of the bill cycle can be carried over into the next month. The remaining plan data allowance can only be carried over once (and, if unused, will expire at the end of that bill cycle), and the maximum amount of data that can be carried over is limited to 50% of your plan’s original data allowance.

    What is “Wi-Fi UAE Premium” and how can I connect?
    Wi-Fi UAE is a country-wide initiative to provide WiFi access to the public, in line with UAE Vision 2021. WiFi UAE is available to all users with a WiFi-enabled device, including smartphones, laptops and tablets.
    WiFi UAE is available at more than 350 locations across UAE including major public transportation areas such as Dubai Metro and Dubai Tram, popular public areas and major malls across the UAE. For a full list of WiFi UAE hotspots, visit www.wifiuae.ae/en/locations/.
    To connect, simply choose the WiFi UAE network from your device’s list of available networks, open an internet browser and select ‘Premium WiFi’ from the landing page. Enter your number to begin enjoying your benefits. For more information, visit WiFi UAE

    How can I use the free roaming benefit on my Power Plan?
    Your plan’s roaming data allowance is only valid within the preferred partner networks. You need to have an active international roaming service to start using your plan’s roaming data allowance. Simply SMS ‘Roaming’ to 5102 to check your roaming service status. Click here to learn how to activate your international roaming service and receive more information about roaming.

    How can I get the free 6-month ENTERTAINER?
    Simply subscribe to an eligible plan.
    After activating your SIM, we’ll send you an SMS with a link to activate your ENTERTAINER pack. You’ll need to activate your ENTERTAINER offer within 30 days after receiving the SMS. For more information about the offer, click here.

    What are the details of the free Internet Calling Pack offer for 12 months?
    If your plan is eligible for this offer, for just AED 50/month, you can make unlimited app-to-app calls, enjoy video calls or text anyone across the globe who has downloaded registered apps like BOTIM and others. For more information about our Internet Calling Pack offer, click here.

    Does my plan include international roaming services?
    No. You will need to activate roaming services.
    Standard roaming: For the first 3 months, a refundable deposit of AED 2,000 is required OR sign up for auto-payments.
    UAE nationals: Roaming available by default, no deposit is required. You will need to call 155 to activate.

    Are there any charges if I change my plan?
    Upgrade: No additional charges. The contract type of the new plan will be the same as the old plan.

    What if I run out of data?
    You will need to buy an additional data pack. Visit du.ae/databundles to learn more about our data packs.


    What are the charges after I run out of my monthly benefits?
    Calls to all national mobile and landlines 32 fils/min (Inclusive of 5% VAT)
    International calls to 164 destinations AED 1.26/min (Inclusive of 5% VAT)
    International calls to remaining destinations AED 3.78/min (Inclusive of 5% VAT)
    National SMS 19 fils (Inclusive of 5% VAT)
    International SMS 63 fils (Inclusive of 5% VAT)
    Voice charging is pay per minute on all Power Plans

    What happens if I deactivate Power Plan during the contract period?

    If you want to terminate the line during the contract period, early termination fees will apply:

    Rate plan Early termination fee
    Power Plan 125 AED 125
    Power Plan 200 AED 200
    Power Plan 300 AED 300
    Power Plan 500 AED 500
    Power Plan 1000 AED 1000
    You may end a particular service on 30 days written notice to du.

    Disclaimer: All information on this product is updated as of 1-April-2020, and is subject to change.
  22. AED 600 per month
    100GB national dataUnlimited national minutesFree Entertainer packTake unused data into next monthRoaming 2GB
    You have selected:

    • Power Plan 600
    • 100 GB National data
    • Unlimited National minutes
    • No Contract

    Additional Data
    • Free 100GB data on WiFi UAE


    This is important to know:

    To subscribe online, you will need
    • A valid and original Emirates ID
    • GCC issued credit card

    What does Flexi minutes mean?
    Your Flexi Minutes cover the charges for call forwards from the UAE. However, the costs from the roaming network are not included, so be aware that you will have additional charges.

    How can I use “Carry-over data” benefit?
    With the data carry-over service, any unused monthly plan data allowance at the end of the bill cycle can be carried over into the next month. The remaining plan data allowance can only be carried over once (and, if unused, will expire at the end of that bill cycle), and the maximum amount of data that can be carried over is limited to 50% of your plan’s original data allowance.

    What is “Wi-Fi UAE Premium” and how can I connect?
    Wi-Fi UAE is a country-wide initiative to provide WiFi access to the public, in line with UAE Vision 2021. WiFi UAE is available to all users with a WiFi-enabled device, including smartphones, laptops and tablets.
    WiFi UAE is available at more than 350 locations across UAE including major public transportation areas such as Dubai Metro and Dubai Tram, popular public areas and major malls across the UAE. For a full list of WiFi UAE hotspots, visit www.wifiuae.ae/en/locations/.
    To connect, simply choose the WiFi UAE network from your device’s list of available networks, open an internet browser and select ‘Premium WiFi’ from the landing page. Enter your number to begin enjoying your benefits. For more information, visit WiFi UAE

    How can I use the free roaming benefit on my Power Plan?
    Your plan’s roaming data allowance is only valid within the preferred partner networks. You need to have an active international roaming service to start using your plan’s roaming data allowance. Simply SMS ‘Roaming’ to 5102 to check your roaming service status. Click here to learn how to activate your international roaming service and receive more information about roaming.

    How can I get the free 6-month ENTERTAINER?
    Simply subscribe to an eligible plan.
    After activating your SIM, we’ll send you an SMS with a link to activate your ENTERTAINER pack. You’ll need to activate your ENTERTAINER offer within 30 days after receiving the SMS. For more information about the offer, click here.

    What are the details of the free Internet Calling Pack offer for 12 months?
    If your plan is eligible for this offer, for just AED 50/month, you can make unlimited app-to-app calls, enjoy video calls or text anyone across the globe who has downloaded registered apps like BOTIM and others. For more information about our Internet Calling Pack offer, click here.

    Does my plan include international roaming services?
    No. You will need to activate roaming services.
    Standard roaming: For the first 3 months, a refundable deposit of AED 2,000 is required OR sign up for auto-payments.
    UAE nationals: Roaming available by default, no deposit is required. You will need to call 155 to activate.

    Are there any charges if I change my plan?
    Upgrade: No additional charges. The contract type of the new plan will be the same as the old plan.

    What if I run out of data?
    You will need to buy an additional data pack. Visit du.ae/databundles to learn more about our data packs.


    What are the charges after I run out of my monthly benefits?
    Calls to all national mobile and landlines 32 fils/min (Inclusive of 5% VAT)
    International calls to 164 destinations AED 1.26/min (Inclusive of 5% VAT)
    International calls to remaining destinations AED 3.78/min (Inclusive of 5% VAT)
    National SMS 19 fils (Inclusive of 5% VAT)
    International SMS 63 fils (Inclusive of 5% VAT)
    Voice charging is pay per minute on all Power Plans

    What happens if I deactivate Power Plan during the contract period?

    If you want to terminate the line during the contract period, early termination fees will apply:

    Rate plan Early termination fee
    Power Plan 125 AED 125
    Power Plan 200 AED 200
    Power Plan 300 AED 300
    Power Plan 500 AED 500
    Power Plan 1000 AED 1000
    You may end a particular service on 30 days written notice to du.

    Disclaimer: All information on this product is updated as of 1-April-2020, and is subject to change.
  23. AED 125 per month
    4GB national data200 national minutesFree 4GB data on Wi-Fi UAE
    You have selected:

    • Power Plan 125
    • 4 GB National data
    • 200 National minutes
    • 12-month Contract


    This is important to know:

    To subscribe online, you will need
    • A valid and original Emirates ID
    • GCC issued credit card

    What does Flexi minutes mean?
    Your Flexi Minutes cover the charges for call forwards from the UAE. However, the costs from the roaming network are not included, so be aware that you will have additional charges.

    How can I use “Carry-over data” benefit?
    With the data carry-over service, any unused monthly plan data allowance at the end of the bill cycle can be carried over into the next month. The remaining plan data allowance can only be carried over once (and, if unused, will expire at the end of that bill cycle), and the maximum amount of data that can be carried over is limited to 50% of your plan’s original data allowance.

    What is “Wi-Fi UAE Premium” and how can I connect?
    Wi-Fi UAE is a country-wide initiative to provide WiFi access to the public, in line with UAE Vision 2021. WiFi UAE is available to all users with a WiFi-enabled device, including smartphones, laptops and tablets.
    WiFi UAE is available at more than 350 locations across UAE including major public transportation areas such as Dubai Metro and Dubai Tram, popular public areas and major malls across the UAE. For a full list of WiFi UAE hotspots, visit www.wifiuae.ae/en/locations/.
    To connect, simply choose the WiFi UAE network from your device’s list of available networks, open an internet browser and select ‘Premium WiFi’ from the landing page. Enter your number to begin enjoying your benefits. For more information, visit WiFi UAE

    How can I use the free roaming benefit on my Power Plan?
    Your plan’s roaming data allowance is only valid within the preferred partner networks. You need to have an active international roaming service to start using your plan’s roaming data allowance. Simply SMS ‘Roaming’ to 5102 to check your roaming service status. Click here to learn how to activate your international roaming service and receive more information about roaming.

    How can I get the free 6-month ENTERTAINER?
    Simply subscribe to an eligible plan.
    After activating your SIM, we’ll send you an SMS with a link to activate your ENTERTAINER pack. You’ll need to activate your ENTERTAINER offer within 30 days after receiving the SMS. For more information about the offer, click here.

    What are the details of the free Internet Calling Pack offer for 12 months?
    If your plan is eligible for this offer, for just AED 50/month, you can make unlimited app-to-app calls, enjoy video calls or text anyone across the globe who has downloaded registered apps like BOTIM and others. For more information about our Internet Calling Pack offer, click here.

    Does my plan include international roaming services?
    No. You will need to activate roaming services.
    Standard roaming: For the first 3 months, a refundable deposit of AED 2,000 is required OR sign up for auto-payments.
    UAE nationals: Roaming available by default, no deposit is required. You will need to call 155 to activate.

    Are there any charges if I change my plan?
    Upgrade: No additional charges. The contract type of the new plan will be the same as the old plan.

    What if I run out of data?
    You will need to buy an additional data pack. Visit du.ae/databundles to learn more about our data packs.


    What are the charges after I run out of my monthly benefits?
    Calls to all national mobile and landlines 32 fils/min (Inclusive of 5% VAT)
    International calls to 164 destinations AED 1.26/min (Inclusive of 5% VAT)
    International calls to remaining destinations AED 3.78/min (Inclusive of 5% VAT)
    National SMS 19 fils (Inclusive of 5% VAT)
    International SMS 63 fils (Inclusive of 5% VAT)
    Voice charging is pay per minute on all Power Plans

    What happens if I deactivate Power Plan during the contract period?

    If you want to terminate the line during the contract period, early termination fees will apply:

    Rate plan Early termination fee
    Power Plan 125 AED 125
    Power Plan 200 AED 200
    Power Plan 300 AED 300
    Power Plan 500 AED 500
    Power Plan 1000 AED 1000
    You may end a particular service on 30 days written notice to du.

    Disclaimer: All information on this product is updated as of 1-April-2020, and is subject to change.
  24. AED 200 per month
    26GB national data800 national minutesFree Entertainer packTake unused data into next month
    You have selected:

    • Power Plan 200
    • 26 GB National data
    • 800 National minutes
    • 12-month Contract

    Additional Data
    • Free 15GB data on WiFi UAE


    This is important to know:

    To subscribe online, you will need
    • A valid and original Emirates ID
    • GCC issued credit card

    What does Flexi minutes mean?
    Your Flexi Minutes cover the charges for call forwards from the UAE. However, the costs from the roaming network are not included, so be aware that you will have additional charges.

    How can I use “Carry-over data” benefit?
    With the data carry-over service, any unused monthly plan data allowance at the end of the bill cycle can be carried over into the next month. The remaining plan data allowance can only be carried over once (and, if unused, will expire at the end of that bill cycle), and the maximum amount of data that can be carried over is limited to 50% of your plan’s original data allowance.

    What is “Wi-Fi UAE Premium” and how can I connect?
    Wi-Fi UAE is a country-wide initiative to provide WiFi access to the public, in line with UAE Vision 2021. WiFi UAE is available to all users with a WiFi-enabled device, including smartphones, laptops and tablets.
    WiFi UAE is available at more than 350 locations across UAE including major public transportation areas such as Dubai Metro and Dubai Tram, popular public areas and major malls across the UAE. For a full list of WiFi UAE hotspots, visit www.wifiuae.ae/en/locations/.
    To connect, simply choose the WiFi UAE network from your device’s list of available networks, open an internet browser and select ‘Premium WiFi’ from the landing page. Enter your number to begin enjoying your benefits. For more information, visit WiFi UAE

    How can I use the free roaming benefit on my Power Plan?
    Your plan’s roaming data allowance is only valid within the preferred partner networks. You need to have an active international roaming service to start using your plan’s roaming data allowance. Simply SMS ‘Roaming’ to 5102 to check your roaming service status. Click here to learn how to activate your international roaming service and receive more information about roaming.

    How can I get the free 6-month ENTERTAINER?
    Simply subscribe to an eligible plan.
    After activating your SIM, we’ll send you an SMS with a link to activate your ENTERTAINER pack. You’ll need to activate your ENTERTAINER offer within 30 days after receiving the SMS. For more information about the offer, click here.

    What are the details of the free Internet Calling Pack offer for 12 months?
    If your plan is eligible for this offer, for just AED 50/month, you can make unlimited app-to-app calls, enjoy video calls or text anyone across the globe who has downloaded registered apps like BOTIM and others. For more information about our Internet Calling Pack offer, click here.

    Does my plan include international roaming services?
    No. You will need to activate roaming services.
    Standard roaming: For the first 3 months, a refundable deposit of AED 2,000 is required OR sign up for auto-payments.
    UAE nationals: Roaming available by default, no deposit is required. You will need to call 155 to activate.

    Are there any charges if I change my plan?
    Upgrade: No additional charges. The contract type of the new plan will be the same as the old plan.

    What if I run out of data?
    You will need to buy an additional data pack. Visit du.ae/databundles to learn more about our data packs.


    What are the charges after I run out of my monthly benefits?
    Calls to all national mobile and landlines 32 fils/min (Inclusive of 5% VAT)
    International calls to 164 destinations AED 1.26/min (Inclusive of 5% VAT)
    International calls to remaining destinations AED 3.78/min (Inclusive of 5% VAT)
    National SMS 19 fils (Inclusive of 5% VAT)
    International SMS 63 fils (Inclusive of 5% VAT)
    Voice charging is pay per minute on all Power Plans

    What happens if I deactivate Power Plan during the contract period?

    If you want to terminate the line during the contract period, early termination fees will apply:

    Rate plan Early termination fee
    Power Plan 125 AED 125
    Power Plan 200 AED 200
    Power Plan 300 AED 300
    Power Plan 500 AED 500
    Power Plan 1000 AED 1000
    You may end a particular service on 30 days written notice to du.

    Disclaimer: All information on this product is updated as of 1-April-2020, and is subject to change.
  25. AED 500 per month
    100GB national dataUnlimited national minutesFree Amazon Prime and EntertainerTake unused data into next monthRoaming 2GB
    You have selected:

    • Power Plan 500
    • 100 GB National data
    • Unlimited National minutes
    • 12-month Contract

    Additional Data
    • Free 100GB data on WiFi UAE


    This is important to know:

    To subscribe online, you will need
    • A valid and original Emirates ID
    • GCC issued credit card

    What does Flexi minutes mean?
    Your Flexi Minutes cover the charges for call forwards from the UAE. However, the costs from the roaming network are not included, so be aware that you will have additional charges.

    How can I use “Carry-over data” benefit?
    With the data carry-over service, any unused monthly plan data allowance at the end of the bill cycle can be carried over into the next month. The remaining plan data allowance can only be carried over once (and, if unused, will expire at the end of that bill cycle), and the maximum amount of data that can be carried over is limited to 50% of your plan’s original data allowance.

    What is “Wi-Fi UAE Premium” and how can I connect?
    Wi-Fi UAE is a country-wide initiative to provide WiFi access to the public, in line with UAE Vision 2021. WiFi UAE is available to all users with a WiFi-enabled device, including smartphones, laptops and tablets.
    WiFi UAE is available at more than 350 locations across UAE including major public transportation areas such as Dubai Metro and Dubai Tram, popular public areas and major malls across the UAE. For a full list of WiFi UAE hotspots, visit www.wifiuae.ae/en/locations/.
    To connect, simply choose the WiFi UAE network from your device’s list of available networks, open an internet browser and select ‘Premium WiFi’ from the landing page. Enter your number to begin enjoying your benefits. For more information, visit WiFi UAE

    How can I use the free roaming benefit on my Power Plan?
    Your plan’s roaming data allowance is only valid within the preferred partner networks. You need to have an active international roaming service to start using your plan’s roaming data allowance. Simply SMS ‘Roaming’ to 5102 to check your roaming service status. Click here to learn how to activate your international roaming service and receive more information about roaming.

    How can I get the free 6-month ENTERTAINER?
    Simply subscribe to an eligible plan.
    After activating your SIM, we’ll send you an SMS with a link to activate your ENTERTAINER pack. You’ll need to activate your ENTERTAINER offer within 30 days after receiving the SMS. For more information about the offer, click here.

    What are the details of the free Internet Calling Pack offer for 12 months?
    If your plan is eligible for this offer, for just AED 50/month, you can make unlimited app-to-app calls, enjoy video calls or text anyone across the globe who has downloaded registered apps like BOTIM and others. For more information about our Internet Calling Pack offer, click here.

    Does my plan include international roaming services?
    No. You will need to activate roaming services.
    Standard roaming: For the first 3 months, a refundable deposit of AED 2,000 is required OR sign up for auto-payments.
    UAE nationals: Roaming available by default, no deposit is required. You will need to call 155 to activate.

    Are there any charges if I change my plan?
    Upgrade: No additional charges. The contract type of the new plan will be the same as the old plan.

    What if I run out of data?
    You will need to buy an additional data pack. Visit du.ae/databundles to learn more about our data packs.


    What are the charges after I run out of my monthly benefits?
    Calls to all national mobile and landlines 32 fils/min (Inclusive of 5% VAT)
    International calls to 164 destinations AED 1.26/min (Inclusive of 5% VAT)
    International calls to remaining destinations AED 3.78/min (Inclusive of 5% VAT)
    National SMS 19 fils (Inclusive of 5% VAT)
    International SMS 63 fils (Inclusive of 5% VAT)
    Voice charging is pay per minute on all Power Plans

    What happens if I deactivate Power Plan during the contract period?

    If you want to terminate the line during the contract period, early termination fees will apply:

    Rate plan Early termination fee
    Power Plan 125 AED 125
    Power Plan 200 AED 200
    Power Plan 300 AED 300
    Power Plan 500 AED 500
    Power Plan 1000 AED 1000
    You may end a particular service on 30 days written notice to du.

    Disclaimer: All information on this product is updated as of 1-April-2020, and is subject to change.
  26. AED 150 per month
    4GB national data100 flexi minutesFree 4GB data on Wi-Fi UAE
    You have selected:

    • Power Plan 150
    • 4 GB National Data
    • 100 Flexible minutes
    • No Contract


    This is important to know:

    To subscribe online, you will need
    • A valid and original Emirates ID
    • GCC issued credit card

    What does Flexi minutes mean?
    Your Flexi Minutes cover the charges for call forwards from the UAE. However, the costs from the roaming network are not included, so be aware that you will have additional charges.

    How can I use “Carry-over data” benefit?
    With the data carry-over service, any unused monthly plan data allowance at the end of the bill cycle can be carried over into the next month. The remaining plan data allowance can only be carried over once (and, if unused, will expire at the end of that bill cycle), and the maximum amount of data that can be carried over is limited to 50% of your plan’s original data allowance.

    What is “Wi-Fi UAE Premium” and how can I connect?
    Wi-Fi UAE is a country-wide initiative to provide WiFi access to the public, in line with UAE Vision 2021. WiFi UAE is available to all users with a WiFi-enabled device, including smartphones, laptops and tablets.
    WiFi UAE is available at more than 350 locations across UAE including major public transportation areas such as Dubai Metro and Dubai Tram, popular public areas and major malls across the UAE. For a full list of WiFi UAE hotspots, visit www.wifiuae.ae/en/locations/.
    To connect, simply choose the WiFi UAE network from your device’s list of available networks, open an internet browser and select ‘Premium WiFi’ from the landing page. Enter your number to begin enjoying your benefits. For more information, visit WiFi UAE

    How can I use the free roaming benefit on my Power Plan?
    Your plan’s roaming data allowance is only valid within the preferred partner networks. You need to have an active international roaming service to start using your plan’s roaming data allowance. Simply SMS ‘Roaming’ to 5102 to check your roaming service status. Click here to learn how to activate your international roaming service and receive more information about roaming.

    How can I get the free 6-month ENTERTAINER?
    Simply subscribe to an eligible plan.
    After activating your SIM, we’ll send you an SMS with a link to activate your ENTERTAINER pack. You’ll need to activate your ENTERTAINER offer within 30 days after receiving the SMS. For more information about the offer, click here.

    What are the details of the free Internet Calling Pack offer for 12 months?
    If your plan is eligible for this offer, for just AED 50/month, you can make unlimited app-to-app calls, enjoy video calls or text anyone across the globe who has downloaded registered apps like BOTIM and others. For more information about our Internet Calling Pack offer, click here.

    Does my plan include international roaming services?
    No. You will need to activate roaming services.
    Standard roaming: For the first 3 months, a refundable deposit of AED 2,000 is required OR sign up for auto-payments.
    UAE nationals: Roaming available by default, no deposit is required. You will need to call 155 to activate.

    Are there any charges if I change my plan?
    Upgrade: No additional charges. The contract type of the new plan will be the same as the old plan.

    What if I run out of data?
    You will need to buy an additional data pack. Visit du.ae/databundles to learn more about our data packs.


    What are the charges after I run out of my monthly benefits?
    Calls to all national mobile and landlines 32 fils/min (Inclusive of 5% VAT)
    International calls to 164 destinations AED 1.26/min (Inclusive of 5% VAT)
    International calls to remaining destinations AED 3.78/min (Inclusive of 5% VAT)
    National SMS 19 fils (Inclusive of 5% VAT)
    International SMS 63 fils (Inclusive of 5% VAT)
    Voice charging is pay per minute on all Power Plans

    What happens if I deactivate Power Plan during the contract period?

    If you want to terminate the line during the contract period, early termination fees will apply:

    Rate plan Early termination fee
    Power Plan 125 AED 125
    Power Plan 200 AED 200
    Power Plan 300 AED 300
    Power Plan 500 AED 500
    Power Plan 1000 AED 1000
    You may end a particular service on 30 days written notice to du.

    Disclaimer: All information on this product is updated as of 1-April-2020, and is subject to change.
  27. AED 225 per month
    26GB national data400 flexi minutesFree Entertainer packTake unused data into next month
    You have selected:

    • Power Plan 225
    • 26 GB National Data
    • 400 Flexible minutes
    • No Contract

    Additional Data
    • Free 15GB data on WiFi UAE


    This is important to know:

    To subscribe online, you will need
    • A valid and original Emirates ID
    • GCC issued credit card

    What does Flexi minutes mean?
    Your Flexi Minutes cover the charges for call forwards from the UAE. However, the costs from the roaming network are not included, so be aware that you will have additional charges.

    How can I use “Carry-over data” benefit?
    With the data carry-over service, any unused monthly plan data allowance at the end of the bill cycle can be carried over into the next month. The remaining plan data allowance can only be carried over once (and, if unused, will expire at the end of that bill cycle), and the maximum amount of data that can be carried over is limited to 50% of your plan’s original data allowance.

    What is “Wi-Fi UAE Premium” and how can I connect?
    Wi-Fi UAE is a country-wide initiative to provide WiFi access to the public, in line with UAE Vision 2021. WiFi UAE is available to all users with a WiFi-enabled device, including smartphones, laptops and tablets.
    WiFi UAE is available at more than 350 locations across UAE including major public transportation areas such as Dubai Metro and Dubai Tram, popular public areas and major malls across the UAE. For a full list of WiFi UAE hotspots, visit www.wifiuae.ae/en/locations/.
    To connect, simply choose the WiFi UAE network from your device’s list of available networks, open an internet browser and select ‘Premium WiFi’ from the landing page. Enter your number to begin enjoying your benefits. For more information, visit WiFi UAE

    How can I use the free roaming benefit on my Power Plan?
    Your plan’s roaming data allowance is only valid within the preferred partner networks. You need to have an active international roaming service to start using your plan’s roaming data allowance. Simply SMS ‘Roaming’ to 5102 to check your roaming service status. Click here to learn how to activate your international roaming service and receive more information about roaming.

    How can I get the free 6-month ENTERTAINER?
    Simply subscribe to an eligible plan.
    After activating your SIM, we’ll send you an SMS with a link to activate your ENTERTAINER pack. You’ll need to activate your ENTERTAINER offer within 30 days after receiving the SMS. For more information about the offer, click here.

    What are the details of the free Internet Calling Pack offer for 12 months?
    If your plan is eligible for this offer, for just AED 50/month, you can make unlimited app-to-app calls, enjoy video calls or text anyone across the globe who has downloaded registered apps like BOTIM and others. For more information about our Internet Calling Pack offer, click here.

    Does my plan include international roaming services?
    No. You will need to activate roaming services.
    Standard roaming: For the first 3 months, a refundable deposit of AED 2,000 is required OR sign up for auto-payments.
    UAE nationals: Roaming available by default, no deposit is required. You will need to call 155 to activate.

    Are there any charges if I change my plan?
    Upgrade: No additional charges. The contract type of the new plan will be the same as the old plan.

    What if I run out of data?
    You will need to buy an additional data pack. Visit du.ae/databundles to learn more about our data packs.


    What are the charges after I run out of my monthly benefits?
    Calls to all national mobile and landlines 32 fils/min (Inclusive of 5% VAT)
    International calls to 164 destinations AED 1.26/min (Inclusive of 5% VAT)
    International calls to remaining destinations AED 3.78/min (Inclusive of 5% VAT)
    National SMS 19 fils (Inclusive of 5% VAT)
    International SMS 63 fils (Inclusive of 5% VAT)
    Voice charging is pay per minute on all Power Plans

    What happens if I deactivate Power Plan during the contract period?

    If you want to terminate the line during the contract period, early termination fees will apply:

    Rate plan Early termination fee
    Power Plan 125 AED 125
    Power Plan 200 AED 200
    Power Plan 300 AED 300
    Power Plan 500 AED 500
    Power Plan 1000 AED 1000
    You may end a particular service on 30 days written notice to du.

    Disclaimer: All information on this product is updated as of 1-April-2020, and is subject to change.
  28. AED 600 per month
    100GB national data1500 flexi minutesFree Entertainer packTake unused data into next monthRoaming 2GB
    You have selected:

    • Power Plan 600
    • 100 GB National Data
    • 1500 Flexible minutes
    • No Contract

    Additional Data
    • Free 100GB data on WiFi UAE
    • Free Internet Calling Pack


    This is important to know:

    To subscribe online, you will need
    • A valid and original Emirates ID
    • GCC issued credit card

    What does Flexi minutes mean?
    Your Flexi Minutes cover the charges for call forwards from the UAE. However, the costs from the roaming network are not included, so be aware that you will have additional charges.

    How can I use “Carry-over data” benefit?
    With the data carry-over service, any unused monthly plan data allowance at the end of the bill cycle can be carried over into the next month. The remaining plan data allowance can only be carried over once (and, if unused, will expire at the end of that bill cycle), and the maximum amount of data that can be carried over is limited to 50% of your plan’s original data allowance.

    What is “Wi-Fi UAE Premium” and how can I connect?
    Wi-Fi UAE is a country-wide initiative to provide WiFi access to the public, in line with UAE Vision 2021. WiFi UAE is available to all users with a WiFi-enabled device, including smartphones, laptops and tablets.
    WiFi UAE is available at more than 350 locations across UAE including major public transportation areas such as Dubai Metro and Dubai Tram, popular public areas and major malls across the UAE. For a full list of WiFi UAE hotspots, visit www.wifiuae.ae/en/locations/.
    To connect, simply choose the WiFi UAE network from your device’s list of available networks, open an internet browser and select ‘Premium WiFi’ from the landing page. Enter your number to begin enjoying your benefits. For more information, visit WiFi UAE

    How can I use the free roaming benefit on my Power Plan?
    Your plan’s roaming data allowance is only valid within the preferred partner networks. You need to have an active international roaming service to start using your plan’s roaming data allowance. Simply SMS ‘Roaming’ to 5102 to check your roaming service status. Click here to learn how to activate your international roaming service and receive more information about roaming.

    How can I get the free 6-month ENTERTAINER?
    Simply subscribe to an eligible plan.
    After activating your SIM, we’ll send you an SMS with a link to activate your ENTERTAINER pack. You’ll need to activate your ENTERTAINER offer within 30 days after receiving the SMS. For more information about the offer, click here.

    What are the details of the free Internet Calling Pack offer for 12 months?
    If your plan is eligible for this offer, for just AED 50/month, you can make unlimited app-to-app calls, enjoy video calls or text anyone across the globe who has downloaded registered apps like BOTIM and others. For more information about our Internet Calling Pack offer, click here.

    Does my plan include international roaming services?
    No. You will need to activate roaming services.
    Standard roaming: For the first 3 months, a refundable deposit of AED 2,000 is required OR sign up for auto-payments.
    UAE nationals: Roaming available by default, no deposit is required. You will need to call 155 to activate.

    Are there any charges if I change my plan?
    Upgrade: No additional charges. The contract type of the new plan will be the same as the old plan.

    What if I run out of data?
    You will need to buy an additional data pack. Visit du.ae/databundles to learn more about our data packs.


    What are the charges after I run out of my monthly benefits?
    Calls to all national mobile and landlines 32 fils/min (Inclusive of 5% VAT)
    International calls to 164 destinations AED 1.26/min (Inclusive of 5% VAT)
    International calls to remaining destinations AED 3.78/min (Inclusive of 5% VAT)
    National SMS 19 fils (Inclusive of 5% VAT)
    International SMS 63 fils (Inclusive of 5% VAT)
    Voice charging is pay per minute on all Power Plans

    What happens if I deactivate Power Plan during the contract period?

    If you want to terminate the line during the contract period, early termination fees will apply:

    Rate plan Early termination fee
    Power Plan 125 AED 125
    Power Plan 200 AED 200
    Power Plan 300 AED 300
    Power Plan 500 AED 500
    Power Plan 1000 AED 1000
    You may end a particular service on 30 days written notice to du.

    Disclaimer: All information on this product is updated as of 1-April-2020, and is subject to change.
  29. AED 200 per month
    26GB national data400 flexi minutesFree Entertainer packTake unused data into next month
    You have selected:

    • Power Plan 200
    • 26 GB National data
    • 400 Flexible minutes
    • 12-month Contract

    Additional Data
    • Free 15GB data on WiFi UAE


    This is important to know:

    To subscribe online, you will need
    • A valid and original Emirates ID
    • GCC issued credit card

    What does Flexi minutes mean?
    Your Flexi Minutes cover the charges for call forwards from the UAE. However, the costs from the roaming network are not included, so be aware that you will have additional charges.

    How can I use “Carry-over data” benefit?
    With the data carry-over service, any unused monthly plan data allowance at the end of the bill cycle can be carried over into the next month. The remaining plan data allowance can only be carried over once (and, if unused, will expire at the end of that bill cycle), and the maximum amount of data that can be carried over is limited to 50% of your plan’s original data allowance.

    What is “Wi-Fi UAE Premium” and how can I connect?
    Wi-Fi UAE is a country-wide initiative to provide WiFi access to the public, in line with UAE Vision 2021. WiFi UAE is available to all users with a WiFi-enabled device, including smartphones, laptops and tablets.
    WiFi UAE is available at more than 350 locations across UAE including major public transportation areas such as Dubai Metro and Dubai Tram, popular public areas and major malls across the UAE. For a full list of WiFi UAE hotspots, visit www.wifiuae.ae/en/locations/.
    To connect, simply choose the WiFi UAE network from your device’s list of available networks, open an internet browser and select ‘Premium WiFi’ from the landing page. Enter your number to begin enjoying your benefits. For more information, visit WiFi UAE

    How can I use the free roaming benefit on my Power Plan?
    Your plan’s roaming data allowance is only valid within the preferred partner networks. You need to have an active international roaming service to start using your plan’s roaming data allowance. Simply SMS ‘Roaming’ to 5102 to check your roaming service status. Click here to learn how to activate your international roaming service and receive more information about roaming.

    How can I get the free 6-month ENTERTAINER?
    Simply subscribe to an eligible plan.
    After activating your SIM, we’ll send you an SMS with a link to activate your ENTERTAINER pack. You’ll need to activate your ENTERTAINER offer within 30 days after receiving the SMS. For more information about the offer, click here.

    What are the details of the free Internet Calling Pack offer for 12 months?
    If your plan is eligible for this offer, for just AED 50/month, you can make unlimited app-to-app calls, enjoy video calls or text anyone across the globe who has downloaded registered apps like BOTIM and others. For more information about our Internet Calling Pack offer, click here.

    Does my plan include international roaming services?
    No. You will need to activate roaming services.
    Standard roaming: For the first 3 months, a refundable deposit of AED 2,000 is required OR sign up for auto-payments.
    UAE nationals: Roaming available by default, no deposit is required. You will need to call 155 to activate.

    Are there any charges if I change my plan?
    Upgrade: No additional charges. The contract type of the new plan will be the same as the old plan.

    What if I run out of data?
    You will need to buy an additional data pack. Visit du.ae/databundles to learn more about our data packs.


    What are the charges after I run out of my monthly benefits?
    Calls to all national mobile and landlines 32 fils/min (Inclusive of 5% VAT)
    International calls to 164 destinations AED 1.26/min (Inclusive of 5% VAT)
    International calls to remaining destinations AED 3.78/min (Inclusive of 5% VAT)
    National SMS 19 fils (Inclusive of 5% VAT)
    International SMS 63 fils (Inclusive of 5% VAT)
    Voice charging is pay per minute on all Power Plans

    What happens if I deactivate Power Plan during the contract period?

    If you want to terminate the line during the contract period, early termination fees will apply:

    Rate plan Early termination fee
    Power Plan 125 AED 125
    Power Plan 200 AED 200
    Power Plan 300 AED 300
    Power Plan 500 AED 500
    Power Plan 1000 AED 1000
    You may end a particular service on 30 days written notice to du.

    Disclaimer: All information on this product is updated as of 1-April-2020, and is subject to change.
  30. AED 500 per month
    100GB national data1500 flexi minutesFree Amazon Prime and EntertainerTake unused data into next monthRoaming 2GB
    You have selected:

    • Power Plan 500
    • 100 GB National data
    • 1500 Flexible minutes
    • 12-month Contract

    Additional Data
    • Free 100GB data on WiFi UAE
    • Free Internet Calling Pack


    This is important to know:

    To subscribe online, you will need
    • A valid and original Emirates ID
    • GCC issued credit card

    What does Flexi minutes mean?
    Your Flexi Minutes cover the charges for call forwards from the UAE. However, the costs from the roaming network are not included, so be aware that you will have additional charges.

    How can I use “Carry-over data” benefit?
    With the data carry-over service, any unused monthly plan data allowance at the end of the bill cycle can be carried over into the next month. The remaining plan data allowance can only be carried over once (and, if unused, will expire at the end of that bill cycle), and the maximum amount of data that can be carried over is limited to 50% of your plan’s original data allowance.

    What is “Wi-Fi UAE Premium” and how can I connect?
    Wi-Fi UAE is a country-wide initiative to provide WiFi access to the public, in line with UAE Vision 2021. WiFi UAE is available to all users with a WiFi-enabled device, including smartphones, laptops and tablets.
    WiFi UAE is available at more than 350 locations across UAE including major public transportation areas such as Dubai Metro and Dubai Tram, popular public areas and major malls across the UAE. For a full list of WiFi UAE hotspots, visit www.wifiuae.ae/en/locations/.
    To connect, simply choose the WiFi UAE network from your device’s list of available networks, open an internet browser and select ‘Premium WiFi’ from the landing page. Enter your number to begin enjoying your benefits. For more information, visit WiFi UAE

    How can I use the free roaming benefit on my Power Plan?
    Your plan’s roaming data allowance is only valid within the preferred partner networks. You need to have an active international roaming service to start using your plan’s roaming data allowance. Simply SMS ‘Roaming’ to 5102 to check your roaming service status. Click here to learn how to activate your international roaming service and receive more information about roaming.

    How can I get the free 6-month ENTERTAINER?
    Simply subscribe to an eligible plan.
    After activating your SIM, we’ll send you an SMS with a link to activate your ENTERTAINER pack. You’ll need to activate your ENTERTAINER offer within 30 days after receiving the SMS. For more information about the offer, click here.

    What are the details of the free Internet Calling Pack offer for 12 months?
    If your plan is eligible for this offer, for just AED 50/month, you can make unlimited app-to-app calls, enjoy video calls or text anyone across the globe who has downloaded registered apps like BOTIM and others. For more information about our Internet Calling Pack offer, click here.

    Does my plan include international roaming services?
    No. You will need to activate roaming services.
    Standard roaming: For the first 3 months, a refundable deposit of AED 2,000 is required OR sign up for auto-payments.
    UAE nationals: Roaming available by default, no deposit is required. You will need to call 155 to activate.

    Are there any charges if I change my plan?
    Upgrade: No additional charges. The contract type of the new plan will be the same as the old plan.

    What if I run out of data?
    You will need to buy an additional data pack. Visit du.ae/databundles to learn more about our data packs.


    What are the charges after I run out of my monthly benefits?
    Calls to all national mobile and landlines 32 fils/min (Inclusive of 5% VAT)
    International calls to 164 destinations AED 1.26/min (Inclusive of 5% VAT)
    International calls to remaining destinations AED 3.78/min (Inclusive of 5% VAT)
    National SMS 19 fils (Inclusive of 5% VAT)
    International SMS 63 fils (Inclusive of 5% VAT)
    Voice charging is pay per minute on all Power Plans

    What happens if I deactivate Power Plan during the contract period?

    If you want to terminate the line during the contract period, early termination fees will apply:

    Rate plan Early termination fee
    Power Plan 125 AED 125
    Power Plan 200 AED 200
    Power Plan 300 AED 300
    Power Plan 500 AED 500
    Power Plan 1000 AED 1000
    You may end a particular service on 30 days written notice to du.

    Disclaimer: All information on this product is updated as of 1-April-2020, and is subject to change.
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