OVERVIEW

This website (“BuzzMobyl”) is operated by KMTH Trading LLC. Throughout the website, the terms “we”, “us” and “our” refer to KMTH Trading LLC. We offer this website, including all information, tools and services available through this website to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the website, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

The customers who are using the website and are Minor/ under the age of 18 shall not register as an user of the website and shall not transact on or use the website ( Age of consent is mentioned as per the applicable law)

By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the website, including without limitation users who are browsers, vendors, renters, merchants, and/ or contributors of content.


You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

 

ABOUT THE PRODUCT

BuzzMobyl is a service brand of KitMyTrip which distributes SIM and mobile services in the UAE. As an official distributor of du products and services, the products sold on BuzzMobyl are based upon the Terms and Conditions of the Telecom Provider ( du ) which is in line with the existing laws and regulations of the Telecommunications Regulatory Authority (TRA). As per the laws and regulations of the TRA, United Arab Emirates (U.A.E.) restricted websites will not be accessible.

Renters are mandated to use their services as per the standard laws and regulations of the U.A.E. Telecommunications Regulatory Authority (TRA).

KitMyTrip will not provide BuzzMobyl services/products to any of OFAC sanctions countries in accordance with the laws of the U.A.E.

 

IMPORTANT INFORMATION

 

Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of U.A.E..

United Arab of Emirates is our country of domicile.

Minors under the age of 18 are prohibited to register as a User of this website and are not allowed to transact or use the website.

If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection.

We accept payments online using MasterCard and Visa debit and credit cards in AED

The cardholder must retain a copy of transaction records and Merchant policies and rules.

 

SECTION 1 - ONLINE STORE TERMS

 

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this website.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

 

Customer Rights and Obligations

Please note that the customers of BuzzMobyl are obliged to follow all rules and regulations that the local law determines regarding the Fair Use of Internet in the U.A.E. The customers agrees to adhere to the following stipulations:

  • Not using the service as part of violating any law
  • Not attempting to break the security of any computer network or user
  • Not posting commercial messages to Usenet groups without prior permission
  • Not attempting to send junk e-mail or spam to anyone who doesn't want to receive it
  • Not attempting to mail bomb a site with mass amounts of e-mail in order to flood their server

Schedule and Terms of Charges and Payments

The following credit cards are acceptable on the BuzzMobyl website: Visa, Visa Electron, MasterCard, MasterCard Electronic and Maestro.

BuzzMobyl offers a 50% refund of the service price if cancelled 48 hours prior to the date of delivery. No refund will be offered if the cancellation request is received thereafter. 

Refunds will be done only through the Original Mode of Payment.

Network interruptions

The Customer acknowledges that Telecom Provider/ BuzzMobyl cannot guarantee a fault-free Service and that the quality of the Service may be affected by factors outside of the control of Telecom Provider/ BuzzMobyl. Telecom Provider/ BuzzMobyl does not guarantee that the service will be available in all areas of the U.A.E. at all times or that there will be no interruptions or interferences to the Service.

The Customer acknowledges that from time-to-time Telecom Provider/ BuzzMobyl may carry out maintenance or testing to its network, or rectify network breakdowns, or there may be unplanned outages for any reason which may cause interruption to the Service. Telecom Provider/ BuzzMobyl will use reasonable endeavors to promptly repair any faults within its network and to minimize the period of any unplanned outage. The Customer acknowledges that Telecom Provider/ BuzzMobyl may change the technical specifications of the Service, provided that any changes do not materially affect the substance or the performance of the Service. Telecom Provider will endeavor to keep Service suspensions or disruptions to a minimum.

 

Customer service 

BuzzMobyl provides customer service related to the orders placed on their site. For any service and usage related queries the customers are advised to contact du directly at 800-155.For any additional inquiries please email to care@buzzmobyl.comor through the Contact Us section on the website www. BuzzMobyl.com.

 

 Personal identification

Customer acknowledges that BuzzMobyl will require to check the identity of the natural person, who takes over BuzzMobyl device. Renter is liable for proving his/her identity with showing an appropriate document (original Passport and U.A.E. visa) at the time of the rental.


In order to purchase products via BuzzMobyl, customer needs to show valid, original Passport (for U.A.E./GCC nationals: Passport or ID card), Emirates ID. Additionally in case of a credit card payment the name on the credit card must match the name as in Passport.

 Privacy Policy, protection of personal data

Please check on our website: https://www.buzzmobyl.com/privacy

 

 

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

 

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

 

Whilst we endeavor to keep the website up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Images of products on this website are for illustrative purposes only.

The website may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this website at any time,. You agree that it is your responsibility to monitor changes on the website.

 

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

 

Prices for our products are subject to change without notice unless already purchased for. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

 

SECTION 5 - PRODUCTS OR SERVICES (if applicable)

 

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this website is void where prohibited.

 

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

 

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns section in FAQs

 

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

 

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments unless otherwise stated in advance

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

 

SECTION 10 - PERSONAL INFORMATION

 

Your submission of personal information through the store is governed by our Privacy Policy.

 

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS

 

Occasionally there may be information on our website or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

 

SECTION 12 - PROHIBITED USES

 

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using any of kitmytrip services and the websites or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

 

SECTION 13 - INDEMNIFICATION

 

You agree to indemnify, defend and hold harmless KMTH Trading LLC and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

 

SECTION 14 – SITE UPTIME

 

We take all reasonable steps to ensure that our website is available 24 hours every day, 365 days per year. However, websites do sometimes encounter downtime due to server/other technical issues. Therefore we will not be liable if this website is unavailable at any time.If you wish to reach us at any such time, please do not hesitate to send us an email at care@buzzmobyl.com

 

SECTION 15 - SECURITY

 

Our online store is PCI DSS compliant using a 256 bit encryption certification for handling order and payment transactions. All information is encrypted. Your Credit Card details are never stored on the server or nor our company database at any time.We will take all reasonable precautions to keep the details of your order and payment secure, but, unless we are negligent, we cannot be held liable for any losses caused as a result of unauthorized access to information provided by you.

 

SECTION 16 - GOVERNING LAW

 

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Dubai, U.A.E..

 

SECTION 17 - CHANGES TO TERMS OF SERVICE

 

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

 

SECTION 18 - CONTACT INFORMATION

 

Questions about the Terms of Service should be sent to us at care@buzzmobyl.com